Manoj Madhusudhanan took a ₹1.86 crore home loan from ICICI Bank.
As collateral, he handed over his original property documents. Every homebuyer does this. You have no choice.
ICICI Bank sent those documents to their storage facility in Hyderabad via courier. Somewhere on that journey — Bangalore to Hyderabad — the documents vanished.
Gone. Originals. Irreplaceable.
When Manoj found out, ICICI Bank had one answer: it was the courier company's fault. Not ours.
He went to the Banking Ombudsman. They told ICICI to publish a public notice about the loss and pay him ₹25,000 for the trouble.
Twenty-five thousand rupees. For losing the original documents to a ₹1.86 crore property.
Manoj sent a legal notice. ICICI denied any mistake.
He went to the NCDRC.
The apex consumer court looked at the facts. The bank had taken custody of the documents. The bank had chosen the courier. The bank could not hand that liability to a third party and walk away.
ICICI Bank — India's second-largest private bank, ₹9 lakh crore in assets — was held liable. Ordered to obtain reconstructed certified copies, issue an indemnity bond, and pay ₹25 lakh in compensation.
One loan. One lost file. One bank that blamed the courier.
Save this — if your bank loses your original property documents, they cannot blame their courier agent. The documents were in their custody. The liability is theirs. File at your district consumer forum. The law is on your side.
(Source: Manoj Madhusudhanan vs. ICICI Bank Ltd. | NCDRC | LiveLaw, September 2023)
@chandrarsrikant He is a lucky scamster
He sold Rubbish Freecharge to Snapdeal for Rs 2800 Crore , which was further sold to Axis for Rs 400 crore in jst 1 year.
Ultimately destroying Snapdeal.
CRED is another scam in process.
World’s Highest Cricket Stadium
UT Ladakh admin invited tender for DPR for Development of Ranbirpur Cricket Stadium at Thiksay
Estimated height from sea: 3600 meters
Beats record of Pissan Valley cricket ground, Gilgit, Bharat 🇮🇳
Project cost: ₹116 crore
Pic: AI
@polticincorrect@anurag__kochar Value creation ?
Zomato/Swiggy/Rapido has created value,
Flipkart created value as well as Ecosystem,
Freecharge was jst aaya gaaya type thing..... It barely survived.
Kunal is overrated.
@VikasAlwys She is talented ,no doubt
But age also matters
30 left job.
31 started MBBS
37 completed MBBS and internship.
Now further education for MS/MD of 2 years after securing rank in Entrance exam.
Becoming Doctor at 41-42.....Shaadi bacche , Health.zindagi mae sab zaroori hai.......
@polticincorrect@anurag__kochar Bro Pls try to understand wat value he created with Freecharge,
it was worth nothing.... No value creation, innovation.
@polticincorrect@anurag__kochar A company sold for Rs 2800 crore looses it's worth and is resold by buyer for Rs 400 crore in jst ONE year and where is Freecharge today??
It says a lot.