@UpholdInc 9 months. That’s how long my Uphold account has been frozen with no real explanation and no resolution.
For 9 straight months, all I’ve received are the same copy-paste responses:
“Your issue has been escalated.”
“Thank you for your patience.”
“We cannot provide further details.”
No timeline. No transparency. No accountability.
I have fully cooperated, provided everything requested, and still continue getting generic responses while my funds remain inaccessible. This is beyond frustrating at this point.
Customers deserve clear communication and fair treatment — not endless automated replies for almost a year.
@UpholdInc when is this finally going to be resolved?
Hello,
I’m reaching out regarding my Uphold account, which has now been frozen for 9 months without any meaningful explanation or resolution.
During this entire time, I have fully cooperated and responded to every request made by your team, yet I continue receiving the same generic responses stating that my case has been “escalated” or “under review.” No timeline, specific reason, or actual update has ever been provided.
At this point, I am simply asking for transparency and a real resolution. Having an account and funds inaccessible for this long without communication is extremely concerning and has caused significant stress and hardship.
I respectfully ask that someone at the executive/compliance level review my case and provide:
• A clear explanation for the restriction
• A realistic timeline for resolution
• A proper update beyond automated responses
I would truly appreciate your assistance in finally getting this matter addressed.
Thank you.
9 months. That’s how long my Uphold account has been frozen with no real explanation and no resolution.
For 9 straight months, all I’ve received are the same copy-paste responses:
“Your issue has been escalated.”
“Thank you for your patience.”
“We cannot provide further details.”
No timeline. No transparency. No accountability.
I have fully cooperated, provided everything requested, and still continue getting generic responses while my funds remain inaccessible. This is beyond frustrating at this point.
Customers deserve clear communication and fair treatment — not endless automated replies for almost a year.
@UpholdInc when is this finally going to be resolved?
@Uphold — I’ve had my account frozen for over 9 months with no clear explanation, no timeline, and no resolution.
I’ve reached out multiple times and continue to receive the same generic responses about “regulatory obligations,” but no real information or progress. This is completely unacceptable, especially when my funds are locked and inaccessible.
I am asking publicly now:
• Why is my account still frozen after all this time?
• What specific issue is preventing resolution?
• When will I regain access to my funds?
Transparency and accountability matter. Keeping customers in the dark for this long is not okay.
I’m requesting immediate escalation and a real update on my case. If this continues, I will have no choice but to pursue formal complaints and legal action.
#Uphold #Crypto #CustomerService #AccountFreeze #CryptoIssues
@UpholdInc@monad@UpholdInc My account has been frozen/restricted for almost 3 months now. Zero response just updating tickets . Please help me regain access.
@GarethRowland20@MHiesboeck@AskUphold Mine been locked for 2 months now and still all they send is your uphold support request has been updated it’s been a nightmare
Dear Uphold Support Team,@UpholdInc
I am writing to express my extreme frustration and disappointment with your handling of my locked account issue, which has now gone unresolved for 17 days. Despite my repeated attempts to seek assistance, I have received nothing but automated responses stating that my issue has been “escalated,” with no meaningful progress or resolution provided.
This prolonged delay is unacceptable and has caused significant inconvenience, as I am unable to access my funds or utilize your platform. Your lack of communication and failure to address this matter promptly reflect poorly on your commitment to customer service
@nootropicguy And I promise I used so many stuff nothing compares to this. noticed the change in a matter of 2 weeks I can tell you it works well Big fan