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Tweet Tweet.

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@marksandspencer I’ve purchased a qualifying product for a Sparks reward but haven’t received it. I’ve also tried calling customer services 5 times without success. Could someone please help?

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@marksandspencer hi! I returned an order in store and they told me I’d get a text to confirm and I never did and items showing as “collected” online!

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@DeliverooHelp But still no reply

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@DeliverooHelp order was delivered last night and still shows out for delivery. Refund never came and can’t get through to anyone?

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@DeliverooHelp Thank you. Already done.

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@Pampers_UK Sigh sigh sigh. I have tried both.

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@Pampers_UK dear pampers. Used over 3000 points from your app for vouchers. Tesco refused to even scan them, saying they are fake! Made me cry. Points taken from my account. No money off given. No replies to my email. Made to cry. Please
Reply.

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@Pampers They are not replying. Their response was sent this morning. Can you not just help me?????

[R R @R_R_150]

@Pampers_UK @Pampers dear pampers. Used over 3000 points from your app for vouchers. Tesco refused to even scan them, saying they are fake! Made me cry. Points taken from my account. No money off given. No replies to my email. Made to cry. Please help. You’re ignoring emails.

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@Pampers They replied asking for a screenshot of the error. There is no screenshot as the store didn’t even scan the code?? No one is reading what I’m saying. Please help me.

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@Pampers I called. They said they do not deal with pampers club queries/loyalty. He said it has to be via email. And no one is replying to me!!!!

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@LaRedouteUK awful customer service. Order hasn’t arrived. No answer on emails or phone. Have I been scammed?

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@nextofficial Still no reply

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@nextofficial hi, I returned a parcel over a month ago and have been checking daily but still you haven’t refunded me. I returned it because you sent me the wrong size! Tried phoning multiple times and there’s a 27 min wait….awful customer service

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@johnlewishelp No one has replied to my message from 3 days ago?

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@nextofficial Hi! No one is replying? I sent my details yday!

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@johnlewishelp hello, I’ve been emailing, tweeting, DM’ing since yesterday and no one is replying. I’m pregnant and deeply unhappy with the service received in store and now I’m being ignored here just like I was when in store.

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@johnlewishelp hi no one is replying to my tweets, replies or DMs from yesterday. But you’re replying to people who posted after me?

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@johnlewishelp Hi you’re replying to others but not to me? Please can you look into it?

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@johnlewishelp Still waiting for a reply to my msg yesterday!!