Rick W

I drive my Mini Cooper and I’m feeling super duper!

[Rick W @R_Wilcox89]

@currys I have sent a private message

[Rick W @R_Wilcox89]

@currys The lower price item must be offered on identical terms - Does this mean the delivery t&cs much exactly match your own to the word? As according to Isla in Medway that’s the rule and refused my price match! Also her customer service skills are much to be desired!

[Rick W @R_Wilcox89]

Any reply to this @McDonaldsUK ?

[Rick W @R_Wilcox89]

@McDonaldsUK is it true staff no longer have to give their name under GDPR? Just had an awful experience at your Bobbing Sittingbourne store where I ordered 8 hash browns to be told afterwards you had none at all the person was extremely rude!

[Rick W @R_Wilcox89]

@HotpointUK This has been one of the worst customer service experiences I’ve ever had. Your call‑centre staff are rude, and my return has been sitting with you for more than 10 days with no scan, no update, and no refund. The tracking proves you’ve had it for over a 10 days.

[Rick W @R_Wilcox89]

@HotpointUK This has been worst experiences I’ve ever had. Your call‑centre staff are rude, my return has been sitting with you for more than 10 days with no scan, no update, and no refund. The tracking proves you’ve had it for over a week. Why is issuing a refund so difficult.

[Rick W @R_Wilcox89]

@UberUKI_Support 12 days and still waiting for my “ticket” to be looked at… seriously how does anyone use your platform.. your foods slow, your customer service is slow.. anything not slow and actually decent at?

[Rick W @R_Wilcox89]

@UberUKI_Support it’s been 8 days and no reply after you having to escalate my query.. do you even know your own policies?

[Rick W @R_Wilcox89]

@ubereats_uk you still cannot answer my question. What is an acceptable wait time for a delivery if the Resturant is 7 min from my home.. why did it take 25 mins?

[Uber UK & Ireland Support @UberUKI_Support]

@R_Wilcox89 We're ready to look into this, Rick. Please DM us more details about your issue along with the email address and mobile number linked to your account so that we can assist.

[Uber UK & Ireland Support @UberUKI_Support]

@R_Wilcox89 We're ready to look into this, Rick. Please DM us more details about your issue along with the email address and mobile number linked to your account so that we can assist.

[Rick W @R_Wilcox89]

@UberUKI_Support over 24 hours and no reply. Think a 25 minute wait from pickup to my house when it’s a 7 minute drive is acceptable! I didn’t pay for cold food!

[Rick W @R_Wilcox89]

@ubereats_uk over 24 hours and no reply! Your support is shocking!

[Rick W @R_Wilcox89]

@Autoglass could you reminder your employees that you should have a child to park in a child space. The dump and go look isn’t really great for your brand

[Rick W @R_Wilcox89]

@O2 I’ve tried that and you don’t bother replying!

[Rick W @R_Wilcox89]

@O2 when I didn’t think your customer service could get worst… you close my complaint! You didn’t even bother calling me!

[Rick W @R_Wilcox89]

@IDnowGroup seriously your id software is some of the worst I have ever used! How can my photo not be clear when I try it on an iPhone, iPad and a laptop!

[Rick W @R_Wilcox89]

Will anyone even bother replying had this issue over a week and got no where

[Rick W @R_Wilcox89]

Not once in my life have I experienced customer service as terrible as @O2.
A “glitch” means I have to cough up £400 just to avoid a missed payment on my credit file, despite being £700+ in credit.
I’m literally paying to protect my credit score from your broken system! @TheSun

[Rick W @R_Wilcox89]

I keep getting text you applied the credit but when I call… there seems to be an “technical issue”! So looks like your getting hit me with a £400 charge then going spend next few months trying get the money back!

[Rick W @R_Wilcox89]

@O2 so I left o2 this month was told I could leave without an early charge. Called several times and this is confirmed. However you still have sent me a nearly £400 bill! Been told several times it will be credited yet still not done! Support has been shocking