Raajeev Laamba

Couldn't be a doctor so learnt IT Operations!

[Raajeev Laamba @RaajeevL]

@HisenseGlobal @HisenseIntl @Hisense_IND @RelianceDigital

After 42 days and almost daily follow-ups my air-conditioner is finally fixed, who will compensate for the business loss?

Service ticket
0215836386
0215855807
0215950537

[Raajeev Laamba @RaajeevL]

This issue has been open from 6th June 2026, what is the definition of the earliest?

[Hisense India Official @Hisense_IND]

@RaajeevL @RaajeevL Thank you for being our valued customer. Our concerned team member will assist you at the earliest

[Raajeev Laamba @RaajeevL]

More than a month and a handful of customer service associates and services managers who assured not to worry but no resolution yet.
Some of the people handling
Apoorva - assurance, no resolution
Rishu - assurance, no resolution
Vikram - wrong part received, reorde
#pathetic

[Raajeev Laamba @RaajeevL]

@HisenseGlobal @Hisense_IND @HisenseIntl
Hisense India service sucks big time. Even after 2 years we are harassed by your service team to get a simple service call attended.

0215836386
0215856872

Escalated to Ankush Gupta - assurance received but no follow up.

[Raajeev Laamba @RaajeevL]

@Hisense_IND @HisenseGlobal @HisenseIntl Team Hisense I'm disappointed that even after the last episode 2 yrs ago, your service team still disappoints us. Check service tickets.

0215836386
0215856872

[Raajeev Laamba @RaajeevL]

@HisenseGlobal @HisenseIntl

Your service is in pits in India a room AC under warranty is not fixed for the last 2.5 months.
request No. 0214292739
request No. 0214192679
request No. 0214226560

[Raajeev Laamba @RaajeevL]

@HisenseGlobal @Hisense_IND @HisenseIntl
Hisense India service sucks big time. Even after 2 years we are harassed by your service team to get a simple service call attended.

0215836386
0215856872

Escalated to Ankush Gupta - assurance received but no follow up.

[Raajeev Laamba @RaajeevL]

@Hisense_IND @HisenseGlobal @HisenseIntl Thank you for your reassurance again, here is another AC of yours which died on me, 0215010468 complained on 1st September and till date nobody called. This one is the second AC on the same site that died of E6 error. Your tier one just doesn't bother unless escalated to tier 3

[Raajeev Laamba @RaajeevL]

@Hisense_IND @HisenseGlobal @HisenseIntl 3rd attempt by your service technician only to discover the MCB they fixed at the last visit was a faulty one! I think buying Hisense product was my worst mistake. More than 2 months and nobody has been able to get the AC working again. Please refund or replace.

[Raajeev Laamba @RaajeevL]

@Hisense_IND @HisenseGlobal @HisenseIntl Hisense India again I have requested a service dated 14th July and till date nobody called or updated or visited the site. Your ACs breakdown with E6 error and we suffer business losses. IVR goes unanswered for more than 8 mins then disconnects.

[Raajeev Laamba @RaajeevL]

@HisenseGlobal @HisenseIntl Here is another one 0215010468 complained on 1st September and till date nobody called. This one is the second AC on the same site that died of E6 error.

[Raajeev Laamba @RaajeevL]

@animalwelfareb1 why so quiet?

[Raajeev Laamba @RaajeevL]

@IKEA @IKEAIndia congratulations on your time travel capabilities. On 6th Aug your delivery team attempted 8th Aug delivery, traveled back two days and delivered us this message 😀

[Raajeev Laamba @RaajeevL]

@Hisense_IND @HisenseGlobal @HisenseIntl Another 4 days we will celebrate the 1 month anniversary of lodging a service request. Tier 3 support is just offering lollipops of assurance we are still without a working AC.

[Raajeev Laamba @RaajeevL]

@EurekaForbes pathetic service, waiting for new RO filter installation from last 13 days call centre gives standard reply you're on priority after being on hold for 20 mins. CM10052550573589
Follow-up Task ID 978880820252205

[Raajeev Laamba @RaajeevL]

@Hisense_IND @HisenseGlobal @HisenseIntl Another assurance of service bites the dust. Where is the promised part and service? Each passing day makes me regret that I invested in an unknown brand. Totally disappointed and now no option but to go legal and public with your substandard service commitments.

[Raajeev Laamba @RaajeevL]

@EmergingMrktSkp 7th March 2024, we were on 7:45 p.m. to Mumbai

[Raajeev Laamba @RaajeevL]

#KLIA immigration resembles Mumbai local during peak hours. 2 hrs to cross immigration counter.

[Raajeev Laamba @RaajeevL]

#KLIA immigration resembles Mumbai local during peak hours. 2 hrs to cross immigration counter.

[Raajeev Laamba @RaajeevL]

@TourismMalaysia @tourismgoi @MAS