Had an appt at 6PM to renew our mortgage with @TD_Canada tonight. The Advisor greeted us then proceeded to accept a teller walk-in at 6:05PM. After 20 mins we left. Thanks for respecting our time & making us feel like valued clients. #Fail
Mom guilt is high tonight. Was playing with my daughter earlier & she tugged her arm while I was holding it. Pretty sure nursemaids elbow ensued. She seems on the mend now… #MomLife
Being a parent is weird. I am prepping for vacay, back to school, a kid’s bday and winter all at the same time. 🤪😅 Briefly stopped to look at Halloween costumes too. #MomLife
I recently had my employees play two truths & a lie during a team meeting. I HATED stuff like this as an individual contributor! I am turning into a Manager!! #WorkingMom#GirlBoss
Through the eyes of a child… 8:15AM swim class: « It’ll be just you & me, mommy! » yaay, early Sat wake-up… friend’s bday party: « You’re coming with me!?! » yaay, awkward small talk w/ parents for 4 hrs. #MomLife
I purchased a rain barrel from @RBFundraisingdo to help fund the « truckload » only to find out that my « guaranteed » barrel was sold in another city. I try to support community organizations but, next time will buy the made in China barrel from Walmart.
Logged my first official bullying complaint with the school today after strike 3 by the same kid. I have tried to address it at first lvl w/ several staff at the school to no avail. Expecting a call from the director tomorrow. #MomLife
I got a haircut yesterday after the kids went to bed, and chopped off a decent amount. Neither of my children noticed until I pointed it out. 🙄 #MomLife
Today was better. One employee thanked me for pushing her out of her comfort zone (she got to observe a classification committee & see how all the knowledge she is acquiring is applied) & the one that cried yesterday was asking me questions about her new client group. #GirlBoss
@snowdropdreams Thanks. It was better today. She was asking me questions and researching her new client group. Guess her rational brain kicked in the day after her emotions. 😅
I made one of my employees cry today. I had to move her onto another client portfolio b/c we are short-staffed & there’s a hiring / spending freeze. I tried to position it as a positive for her development… 3 months into this Manager gig… it was a difficult day. #GirlBoss
Playing the long game has paid dividends today. All the advice / guidance / recommendations I give to my client group is often ignored since it is management’s prerogative to « risk manage ». Well, all of those risks are manifesting, time to pay up & for me to say #IToldYouSo !
@snowdropdreams I mean, that is standard kid behaviour. You can do a-n-y-t-h-i-n-g except press this red button… Well, now, life is so unfair because that is ALL I WANT TO DO!
Gave my first feedback following the model today, and introducing this change has been very smooth thanks to @managertools ! I followed the timeline / order of recommended events, and it was well received by my employees. Thanks for supporting me as a new Manager! #GirlBoss
It says something about our public transportation system that it takes me 48 mins to get to work via 1 bus vs. 44 mins for my middle-aged legs to bike. That being said, one of the Assistant Directors thought I was 36. Bless his heart. lol #GirlBoss
One of my employees made a great suggestion today for a future meeting proposal. I thanked her for taking the initiative, and her reply was that I am happy to share your amazing-ness with others. Comments like that make me happy I accepted the job. #GirlBoss
portfolio not their style as an Advisor. Do things your own way; and 3) you didn’t go from 0 to 100 at 7 this AM, this has been stewing all w/e. As your Manager my job isn’t just about making sure clients are happy but, making sure my employees are too. #GirlBoss
One of my employees dived into a full-on therapy session at 7AM on Mon morning. I was like 1) you did your job, let this person drop their “ball”, their failure isn’t yours; 2) just b/c your predecessor was everything to everyone doesn’t mean you have to be. You took over their…