RachC

[RachC @RachC100]

Over a month later...we’ve received a refund and agreed an amount for compensation as well as providing bank details for payment, but no sign of payment. No response to the DM request on here or to numerous emails. @Hoseasons @BBCWatchdog #cantcomplain @CMAgovUK

[RachC @RachC100]

Come on Hoseasons! Still no sign of our refund or compensation for cancelling our holiday with less than 48 hours notice @CrowhurstPark. Account Manager was supposed to call us over a week ago???😡 @Hoseasons @BBCWatchdog #cantcomplain @CMAgovUK

[Robbie Adam Smythe @RobbieAdam8]

Embarrassing Hoseasons! Still no sign of a phone call, an email, a response, nothing!? Supposed to be going to Meadowhall lodges tomorrow - I’ve been double booked - Account Manager was supposed to call me over a month ago???😡 @Hoseasons @BBCWatchdog #cantcomplain @CMAgovUK

[RachC @RachC100]

Progress update is...there is no progress! Had a VM earlier yesterday with number to call back on, but just a recorded message about Covid! Responded to Hoseasons DM yesterday with requested info, but no acknowledgement and definitely no sign of refund. @Hoseasons #cantcomplain

[RachC @RachC100]

@dyb0605 @Hoseasons Hey, check out the One Show from last night (Weds). Lots of horrible stories about Hoseasons and how they treat customers, but good advice on complaining #cantcomplain @BBCWatchdog @BBCTheOneShow

[RachC @RachC100]

@AndrewS11450494 @CrowhurstPark @Hoseasons @BBCWatchdog @CMAgovUK So sorry for your loss Andrew. Not impressed with Hoseasons at all. Lots of promises, when they phoned me to cancel, but then just silence.

[RachC @RachC100]

@VisitEngland one for you to look into as I was told we were not the first family they’ve done this to

[RachC @RachC100]

@CrowhurstPark Thanks a bunch. Just cancelled our family holiday. Which was booked and fully paid for weeks ago. We were supposed to arrive tomorrow 😡

[RachC @RachC100]

@NatWest_Help Over the last week or so, I am regularly struggling to log on to your mobile app. This is really inconvenient and a problem for making payments. There is no issue with my internet connection...

[RachC @RachC100]

@_Railcards What is going on with your site? Been trying to renew railcard for days and continually get message that there are technical difficulties. Need to travel today and will end up paying full price.

[RachC @RachC100]

@HSBC_UK In local branch and they can't help me. Told to use phone to contact Tel banking. Been on hold 30min yet surrounded by HSBC staff 😡

[RachC @RachC100]

@_Railcards ?? https://t.co/FRh3LLATSB

[RachC @RachC100]

Still no sign of my daughters 16-25Railcard apparently dispatched 14/1. No joy from @nationalrailenq And still paying full price 😡

[RachC @RachC100]

Still no sign of my daughters 16-25Railcard apparently dispatched 14/1. No joy from @nationalrailenq And still paying full price 😡

[RachC @RachC100]

@BTCare ordered Infinity pack with TV got standard phone and BB. BT telling me different things about availability Now I just want to cancel

[RachC @RachC100]

Very frustrated 😡 @BTCare cut off AGAIN by your contact centre, appalling service. I have been trying to resolve issue for over 3 wks