Rachel Crumpler

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[Rachel Crumpler @Rach_Crumpler]

@MrNickRobinson One of mine and my mum’s favourite films. She is no longer around but I have great memories of regularly watching this with her

[Rachel Crumpler @Rach_Crumpler]

@sterfwindsor Everyone looks like they are having the best time 🎉

[Rachel Crumpler @Rach_Crumpler]

@The_JamesJordan Every single time. I got some protective spray (Earol SWIM puts a film over the ear) or swimming ear plugs. Then I always take drops as well. Sometimes I use those a bit before I go as well.

[Rachel Crumpler @Rach_Crumpler]

@manicstreetmini @MartinSLewis @bbc5live I think there is a LOT that journalists could have a field day on in the insurance industry. I think there is a mass of people who have paid their home insurance premiums with significant claims outstanding. & an industry being able to do what they want at whatever speed

[Rachel Crumpler @Rach_Crumpler]

@MartinSLewis @bbc5live Is this industry actually regulated? Seems they can price as they wish. & we are 12months into a home ins claim that should have taken max 5months with no sign of an end. Customer service & claim handling is terrible. & no one to turn to when they chose to just ignore us.

[Rachel Crumpler @Rach_Crumpler]

@Wrexham_AFC @FXNetworks @WrexhamFX An amazing & emotional episode. Well done Paul, Albi and Millie for sharing 👏👏👏

[Rachel Crumpler @Rach_Crumpler]

@MartinSLewis We are having a nightmare with our home insurance with @rsagroup . Flooded in Dec 2022 and no sign of it getting fixed, appalling service with no replies. It angers me even more that this is allowed to happen & also that they can now hike their prices. 😡

[Rachel Crumpler @Rach_Crumpler]

@AskNationwide @rsagroup I have raised a complaint so let’s see how long this takes

[Rachel Crumpler @Rach_Crumpler]

So here we are @AskNationwide @rsagroup 8.5 months after the house flood and still our home is not restored. A scope of work that only accounts for max 75% of the damage and will not budge on their limit of liability! Of course one of our rooms shouldn’t be plastered - idiots

[Rachel Crumpler @Rach_Crumpler]

. @AskNationwide @rsagroup we are 5weeks on now and still nothing has happened. Our complaints are being ignored and your claims staff are not responding. That makes 22weeks in a flooded home with no action your side. How do you all sleep at night???

[Rachel Crumpler @Rach_Crumpler]

A little humour on a Fri from the @rsagroup website.
We are committed to:
Communicating openly, honestly and with sensitivity and understanding
Handling complaints fairly and promptly
🤣🤣🤣🤣 at 8 1/2 months in I can confirm that this is categorically not true #insurancescum

[Rachel Crumpler @Rach_Crumpler]

@AskNationwide @rsagroup No @AskNationwide I can’t. This was your response last time. And I was told to submit a complaint which was referred to @rsagroup back in late March. 8 wks later to be told they were too busy to look into it. You will find someone senior to give me a ring to discuss

[Rachel Crumpler @Rach_Crumpler]

In your defence @rsagroup @AskNationwide I can see why you don’t want to plaster this room. The brick / hacked off plaster look is an interior design masterpiece we definitely should be keeping. #insurancescum

[Rachel Crumpler @Rach_Crumpler]

So @rsagroup this says it all really. I am not sure you deserve the 1.3 stars

[Rachel Crumpler @Rach_Crumpler]

Worst part is @rsagroup not being bothered to reply to our emails & actually come to the property to right the situation. & @nationwide all the while this is going on it is affecting your brand from their incompetence. Any lawyers out there with expertise in this? #insurancescum

[CRN UK @CRN_UK]

CRN is delighted to announce our 2023 Women & Diversity in Channel Awards nominees!

Our nominees are some of the UK's top performing women in the channel. Congratulations to all who have been nominated.

View our 2023 nominees here: https://t.co/d7TUmvlp2Y

#WomenInChannel23

[Rachel Crumpler @Rach_Crumpler]

. @AskNationwide @rsagroup we are 5weeks on now and still nothing has happened. Our complaints are being ignored and your claims staff are not responding. That makes 22weeks in a flooded home with no action your side. How do you all sleep at night???

[Rachel Crumpler @Rach_Crumpler]

Hey @AskNationwide you sold us an insurance with @rsagroup & they definitely don’t align with your brand values. 4 months after escaped water completely damaged 4 rooms - we have still not had driers in. Our home is getting more damaged and mouldy as each week / month passes.

[Rachel Crumpler @Rach_Crumpler]

@mndassoc Absolutely phenomenal- well done to all the runners, including my fab cousins 👏👏👏

[Rachel Crumpler @Rach_Crumpler]

@SkyNews @Channel4News @BBCBreakfast we can’t be the only family that has been completely let down by insurance companies recently. Definitely a story here as they leave families for months in damaged homes with no resolution. We have been 4 months and I doubt we are the worst

[Rachel Crumpler @Rach_Crumpler]

Hey @AskNationwide you sold us an insurance with @rsagroup & they definitely don’t align with your brand values. 4 months after escaped water completely damaged 4 rooms - we have still not had driers in. Our home is getting more damaged and mouldy as each week / month passes.

[Rachel Crumpler @Rach_Crumpler]

Oh and @rsagroup don’t seem to care in the slightest. Might be time to rethink which insurance you sell.

[Rachel Crumpler @Rach_Crumpler]

Hey @AskNationwide you sold us an insurance with @rsagroup & they definitely don’t align with your brand values. 4 months after escaped water completely damaged 4 rooms - we have still not had driers in. Our home is getting more damaged and mouldy as each week / month passes.