Rachel

[Rachel @Rachel23143870]

@vumatel Was notified yesterday that a technician was on his way. Never arrived. Please advise and expedite. Thank you

[Rachel @Rachel23143870]

@vumatel can you please give me an eta on my fault resolution. Struggling without connectivity. Technician required to attend to disconnection in the box on the street ref: 005 888 77

[Rachel @Rachel23143870]

@CityPowerJhb can I have an ETR for restoration if power in Parkwood Block 2 Johannesburg. Power out since yesterday afternoon. Almost 24 hours.
My call ref is CPWEB3621741 . Thanks

[Rachel @Rachel23143870]

@vumatel Hi. Suddenly drop in connectivity. Please advise status in Parkwood Johannesburg. Any outages or connectivity issues? I have a ref no. Thanks

[Rachel @Rachel23143870]

@CityPowerJhb fault has been logged: CPWEB3400582

[Rachel @Rachel23143870]

@CityPowerJhb car accident outside 5 Cardigan road, Parkwood, 2193, has hit electricity pole. All houses on the street now without power. I can't log onto the fault reporting system. Can you please send a team to assist urgently. Thanks

[Rachel @Rachel23143870]

@vumatel new isp provided from service provider. My issue still not fixed. Please advise progress urgently. Isp661764

[Rachel @Rachel23143870]

@vumatel Please note. Issue NOT resolved. Have reset router and box. Still nothing.

[Rachel @Rachel23143870]

@vumatel please may I have a progress update ISP661761. No update received all morning. Thanks

[Rachel @Rachel23143870]

@vumatel Waiting on an update. Nothing all day. Please advise when Tech will be onsite.

[Rachel @Rachel23143870]

@FlySafair Thank you @FlySafair 🙏

[Rachel @Rachel23143870]

@FlySafair I'm unable to cancel flights online - I have emailed and sent WhatsApp's but no response from your side. Tried phoning numerous times but not able to speak to a consultant. Please urgently HELP - Cancel and refund due to Covid19 travel restrictions

[Rachel @Rachel23143870]

@FlySafair Good morning. Voucher received 12 July. However, how long is it valid for? Says 6 months and also says 12 months 🤷🏽‍♀️

[Rachel @Rachel23143870]

@vumatel
please assist with progress update on ticket ISP547958. It has been more than a day and no update. Your assistance would be appreciated. Thank you

[Rachel @Rachel23143870]

@vumatel please assist with progress update on ticket ISP547958. Your assistance would be appreciated. Thank you

[Rachel @Rachel23143870]

@FlySafair Any progress on my case? Status update please.

[Rachel @Rachel23143870]

@FlySafair Nothing received as yet...

[Rachel @Rachel23143870]

@FlySafair Thanks for responding. Booking ref is: HDS0LW

[Rachel @Rachel23143870]

@CityPowerJhb please advise re power outage in Parkwood 2193, Johannesburg
Fault logged: CPWEB2942252
Many thanks

[Rachel @Rachel23143870]

@vumatel we have logged a call and require urgent resolution - Please note reference number ISP243864
Kindly advise when we can expect service to be restored.
Many thanks