Rachel

[Rachel @Rachel519132547]

@AXS_UK @O2 @C2Cfestival I DMd you and got no reply 😅

[Rachel @Rachel519132547]

@O2 @AXS_UK your app for Friday 14th @C2Cfestival is taking people to Sunday 16th tickets so I’ve just bought the wrong day 😅 I can’t find Friday London tickets anywhere?!?

[Rachel @Rachel519132547]

@O2 It’s not really good enough though because all the tickets I can afford are now sold out.

[Rachel @Rachel519132547]

@ellieballxo @AXS_UK Same happened to me!!

[Rachel @Rachel519132547]

@MAS you’ve cancelled my flight but are offering the same flight instead? I’m confused can you help!

[Rachel @Rachel519132547]

After 4 hours waiting on your online chat and agent joined then promptly left the chat without helping us.. how is this acceptable?!? Please help us our flight is on Thursday!! @MAS

[Rachel @Rachel519132547]

@MAS hello can you please respond to my DM, I have been waiting on the online chat of your website for 4 hours with no response!

[Rachel @Rachel519132547]

@MAS @MAS

[Rachel @Rachel519132547]

@MAS I have called 8 times and sat on the online chat for 2 hours with no response, can you help please??!!

[Rachel @Rachel519132547]

@MAS Our connecting flight to Bali was rescheduled by you which means we now have a 29 hour layover- usually you would keep our bags for a layover but in this circumstance do we need to pick them up and recheck them for the 2nd flight?

[Rachel @Rachel519132547]

@MAS I have DMd you