We had to buy our own replacement, and Vodacom still refused to assist. Reference: SR260225-106090. Only one agent genuinely tried to help, but overall the service was unacceptable. I have since cancelled my fibre service and demand a refund for the time without usage.
I am disgusted at the terrible service delivery from Vodacom Fibre. For over a month I paid for internet I did not receive. My wife was repeatedly refused help because she is “not the owner,” even though the issue was simply a faulty router. #vodacom#CustomerService#fibre
What's good Yires?!
It's time for #KnockoutTuesday.
The battle is on to become the YTKO residency for November. Who has dibs on this spot? You decide! Vote for your favourite DJ.
Retweet for @SABlended or like for @TumiMasoko_Dj.
#InTheRing