In this 911 call, one of our 911 communicators helps an elderly driver who was lost, confused, and disoriented, providing calm reassurance, patience, and care when it mattered most.
This is the work our 911 communicators do every day: listening, problem‑solving, and showing compassion in moments of fear and uncertainty.
As we mark National Public Safety Telecommunicators Week, we’re proud to recognize the steady voices behind the line.
#NPSTW #911Communicators #HereWhenItMatters
@DRPS This is amazing.. it is great to hear good stories like this..
You could feel the joy in this ladies voice..
Feel the compassion in thr operators voice..
Great work.. and glad she got help she needed.