$600 Galaxy Ring fails. Six months with @SamsungCanada. Final resolution: 10% off my next Samsung purchase.
My whole family uses Galaxy.
@Apple, maybe it’s time you showed us what we’re missing. 👀
@SamsungCanada I feel disrespected. I have been a loyal customer for years and brought my whole family into the Galaxy ecosystem with phones, watches and rings. After how you handled this failure, perhaps @Apple will treat us with respect and stand behind the quality of its prdts
@SamsungCanada After six months, your answer is that my $600 Galaxy Ring, whose battery failed shortly after warranty, only qualifies for paid service. A 10% coupon to buy another Samsung device is insulting, not a resolution. Escalate this case and stand behind your product.
@SamsungCanada Thank you. I’ve just sent a DM. I also contacted Samsung by phone and email in January. Samsung acknowledged receiving my email and said the case had been escalated, but I have received no reply since then. I sent another follow up today and look forward to a fair resolution.
@SamsungCanada I have been waiting since January for a response about my $600 Galaxy Ring, whose battery lasts less than 24 hours. Support said my complaint was escalated, but months later I have received no resolution. Please reply and help resolve Case 332424980. #GalaxyRing
@RadioShack Hi, I have a remote control truck Agitador (cat no 60-4236) and need a replacement controller for it. Do you guys have one? whats the cost? I live in lethbridge, AB, CA.