What's the point of paying for Jio 5G when the internet is slower than 2g network? We're wasting our hard-earned money for this? Why, Jio? How long are customers supposed to keep paying for such poor service? #Jio#Jio5G@JioCare@reliancejio
Dear @JioCare, every time it rains, your network completely collapses. If you canโt manage the network or provide a stable data speed, stop selling the service. We pay full price, and we get terrible performance. Why should we even recharge if this is the result?
Dear Sir/Madam,
I am writing to file a complaint against Reliance Jio regarding extremely poor network service in my area.
Despite recharging my number twice, I am facing very slow internet speed, and the 5G service does not work at all. @jagograhakjago
@jagograhakjago possible
Compensation or refund is provided for the poor service
If this issue is not resolved promptly, I will be forced to take further action.
Thank you
@jagograhakjago I am paying the full amount for the service, I expect proper and uninterrupted network connectivity. Making customers wait without any resolution is unacceptable.
I request you to take immediate action against this issue and ensure that:
The network problem is resolved as soon as
@jagograhakjago This has caused a complete waste of my money and time.
I have already contacted customer care multiple times, but they keep saying the issue will be resolved in a few days. However, no improvement has been made so far. This shows a lack of proper service and accountability.
If
@JioCare For the past 1 month, the internet speed has been extremely slow and the service quality has been disappointing. Every time I contact customer support, I receive the same response that it will be resolved soon, but there has been no actual improvement.