@AmazonHelp@amazonIN If I do not receive a satisfactory resolution within 24 hours, I will file a complaint with the Consumer Commission and pursue all legal remedies available under the Consumer Protection Act.
#AmazonIndia#ScamHelp#JagoGrahakJago
@AmazonHelp I bought a Philips Air Fryer in Prime Day. Replacement was approved because the user manual was missing. No delivery was attempted, but tracking falsely showed "Exchng Verification Failed". Now you're denying replacement and forcing a refund after the price increased.
@AmazonHelp@AmazonHelp Is this how Prime customers are treated? Replacement approved, no delivery attempted, false "Exchange Verification Failed" status, and now only a refund after the price increased.
@Flipkart, Your replacement process is more transparent.
@AmazonHelp@AmazonHelp Why would anyone keep a user manual booklet and reject a replacement over it? That's common sense. The replacement was approved because the manual was missing. Using the same reason to reject the exchange is unfair.
@AmazonHelp@AmazonHelp If Open Box Delivery was verified, share the delivery photo. If replacement was attempted, share the photo used to mark "Exchange Verification Failed". No photos = no delivery attempt.
Please don’t ask to move to DM if only a generic reply is given.
My concern is incorrect inspection and unfair value reduction. Kindly address the actual issue.
@flipkartsupport@jagograhakjago
Disappointing Flipkart exchange exp. I listed my phone in Average condition (₹3k). It only had a cracked screen; body was fine. During inspection they marked “touch not working” and reduced value to ₹1650, even below the Below Average value (₹2050).
Feels misleading.
#Flipkart
As per Flipkart, my phone failed inspection due to body bend, dents, and body coming out. But the images clearly show no such issues—the body is intact and properly attached. This questions the accuracy of their inspection report. #shameonyou@flipkartsupport@jagograhakjago
Also, I have not received any invoice for the remaining amount paid after the exchange, and it hasn’t been reflected in my original order amount either.
@flipkartsupport@amazonIN
@egate_world 8 days since my first complaint and 5 days since follow-up — still no response regarding my Egate Atom 4X Projector (under warranty).
If I don’t hear back within 48 hours, I will escalate to the consumer forum.
#CustomerSupport#poorservice
@amazonIN I placed my order on September 23, and it still hasn’t shipped. Last night, the site stated that if I order within 10 hours, it’ll be delivered in 1 day. Contacted customer service twice—they left the chat both times without any notice.
#CustomerService#DelayedOrder
@RailMinIndia@RailwaySeva My train 22478 is running late by more than 3 hours. But I am unable to cancel the ticket on the IRCTC app to file a TDR request for refund. Please guide me with the correct process.
@PMOIndia Promotes Digital India. However, @bsesdelhi still operates as if it were the old times. You still have to visit their office to update your mobile number. Why isn’t this process available online yet?
#digitalIndia#bses
@RailMinIndia@IRCTCofficial There is no seprate queue or counter for ladies at delhi junction railway station. Also, no facility for booking online palteform ticket. This is the reality of digital India by @indianrail .