Rahul Balachandran

[Rahul Balachandran @Rahulbal123]

What an absolute joke @airtelindia @Airtel_Presence The bill was provided by the technician after I demanded it from him for legitimacy. It’s quite disappointing that you’re ignoring the harassment & abuse part casually to make your point about the charges.

[Rahul Balachandran @Rahulbal123]

@Airtel_Presence I need a full refund of the money that the technician forcefully took from me with his threats of cancelling my connection ( Rs. 783 ). I have proof of the payment as well.

[Rahul Balachandran @Rahulbal123]

@Airtel_Presence The level of urgency shown by @airtelindia @Airtel_Presence shows that there is no empathy shown to the customer and criminal behaviour exercised by the technicians are encouraged.

[Rahul Balachandran @Rahulbal123]

@Airtel_Presence The name of the technician is Vinod Kumar C V. His contact number is on the bill.

[Rahul Balachandran @Rahulbal123]

@Airtel_Presence This is an absolute breach of trust & safety. The technician threatened me & hurled abuses at me when I asked him for his credentials and refused to pay without a legitimate bill. I highly doubt if they’re trained to work for @airtelindia