@Acer_India@AcerIndia This handling of Ticket #1692946C is unacceptable. First, your team said the monitor could be replaced after paying the price difference. Now you’re calling the same issue “physical damage” and chargeable. Which is it? Please give an explanation. NCH Docket #992431
Hey @Acer_India, posting this for a friend about monitor Service Ticket 1692946C. The technician verified zero outer glass damage, but after a manager’s call, it was marked “CID.” He objected on the job sheet & has video proof. Frustrating. Please investigate & honor warranty.
@Acer_India Acer, my friend submitted clear video proof showing no external damage, yet there’s still no update on Service Ticket #1692946C. You said it’s “under discussion,” but this delay is frustrating. Please review the evidence and resolve this urgently. #Acer#AcerIndia#ConsumerRights