@jlwordlaw@VerizonSupport Going on 19 yrs and this is probably going to be the last straw. I've been calling and chatting throughout the month and no one's been able to help. They'd rather lose customers for not honoring up to ~$500? They generated the promo codes, they should honor them.
@Verizon@VerizonSupport It's been a damn month trying to redeem the free accessory. The code didn't work on Day 1 and it expires today. No one picks up at the Shine#. Useless Customer Support keeps "creating tickets" and "will call back". Neither of those are followed up on.
@TheJoshMan07 Seeing as how they laid off over 1K people this year, continue to display literal "placeholders" for graphics and item in the locker don't show the name , I have a feeling it might be.