Pratyush

Software Professional | traveller | Follower of BJP ideology | MODI FAN

[Pratyush @Raipratyush]

@Ankit_AGarg @InfiniChai @SupportWakefit whats the standard ETA in your organization. Could someone help. @consumerforum_

[Pratyush @Raipratyush]

@Ankit_AGarg @InfiniChai @SupportWakefit Extremely disappointed with my newly delivered chair from Wakefit.from the delivery day, multiple issues surfaced
• Recline/back push not working properly
• no recline lock
• Gas lift not functioning at all
Order ID: ORDER202605YGeijx

[Pratyush @Raipratyush]

@Ankit_AGarg
@InfiniChai
@SupportWakefit
repeated calls, no proper resolution has been provided. This is unacceptable for a brand-new product.
Order ID: ORDER202605YGeijx
Requesting immediate repair/replacement and urgent intervention from the team. #Wakefit #CustomerExperience

[Pratyush @Raipratyush]

@Ankit_AGarg @InfiniChai @SupportWakefit Extremely disappointed with my newly delivered chair from Wakefit.from the delivery day, multiple issues surfaced
• Recline/back push not working properly
• no recline lock
• Gas lift not functioning at all
Order ID: ORDER202605YGeijx

[Pratyush @Raipratyush]

@Ankit_AGarg
@InfiniChai
@SupportWakefit
repeated calls, no proper resolution has been provided. This is unacceptable for a brand-new product.
Order ID: ORDER202605YGeijx
Requesting immediate repair/replacement and urgent intervention from the team. #Wakefit #CustomerExperience

[Pratyush @Raipratyush]

@Ankit_AGarg @InfiniChai @SupportWakefit Extremely disappointed with my newly delivered chair from Wakefit.from the delivery day, multiple issues surfaced
• Recline/back push not working properly
• no recline lock
• Gas lift not functioning at all
Order ID: ORDER202605YGeijx

[Pratyush @Raipratyush]

6+ days of no service, no accountability, no response from @airtelindia @Airtel_Presence. Do we even have a sensible person handling customer issues, or is the entire team dumb & deaf? @sunilbmittal is this the service quality Airtel is proud of? #AirtelFail
@TRAI
@DoT_India

[Pratyush @Raipratyush]

Prolonged internet outage. 7/11 DAYS! NO INTERNET. No response, NO ETA, NOTHING from @airtelindia @Airtel_Presence. Emails, calls IGNORED. UNACCEPTABLE customer torture. FIX THIS NOW! @airtelCOMPLAIN #AirtelAirFiber #complaintairtel @aajtak @ZeeNews @ndtv

[Pratyush @Raipratyush]

@airtelnews @aajtak @ZeeNews @ndtv
@sunilbmittal
Congrats on building a team @airtelindia @Airtel_Presence that has mastered being blind, deaf & dumb at the same time. Customer issues = ignored, solutions = none. Clap-worthy service 👏 #AirtelDown
@JM_Scindia
@DoT_India
@TRAI

[Pratyush @Raipratyush]

As a customer, I have a basic right to know the ETA for fixing this mess. Airtel hasn’t bothered to share a timeline in 10 days they either have NO clue or simply don't care about customers. lack of accountability @airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

@Airtel_Presence @bhartiairtelfdn @airtelnews
Jio team you guys far far better then this airtel 3rd grade services. @JioCare @reliancejio

[Pratyush @Raipratyush]

As a customer,I have a basic right to know the ETA for fixing this mess. Airtel hasn’t bothered to share a timeline in 10 days they either have NO clue or simply don't care about customers.lack of accountability@airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

As a customer,I have a basic right to know the ETA for fixing this mess. Airtel hasn’t bothered to share a timeline in 10 days they either have NO clue or simply don't care about customers.lack of accountability@airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

As a customer, I have a basic right to know the ETA for fixing this mess. Airtel hasn’t bothered to share a timeline in 10 days they either have NO clue or simply don't care about customers. lack of accountability @airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[airtel India @airtelindia]

@Raipratyush Sorry for the delay, Pratyush. We understand the urgency of getting a timely resolution. Please know that your concern has been highlighted to our team and we'll resolve it as soon as possible. Your patience is highly appreciated. Thanks, Sandhya https://t.co/GRABSOPD4E

[Pratyush @Raipratyush]

@airtelindia In bhojpuri assuming might be this all language help airtel to understand ask and answer
Airtel के भाषा में "जऊन जल्दी हो सके" के मतलब बा: जब मन करे, समय के कवनो मतलब बिना। खाली खाली वादा छोड़ के असली ETA बताईं। @airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

@airtelindia Hindi, english and Bengali asking resolution ETA
এয়ারটেলের ভাষায় "যত দ্রুত সম্ভব" মানে হলো: মনমতো সময়ে, কোনো সময়সীমা বা জরুরি বিষয় বিবেচনা না করে। অস্পষ্ট প্রতিশ্রুতির বদলে একটা সঠিক ETA দিন। @airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

@airtelindia Hindi translation of the previous message for understanding
एयरटेल की भाषा में "जितनी जल्दी हो सके" का मतलब होता है: जब मन करे, बिना किसी समय सीमा या तात्कालिकता का ख्याल किए। vague वाद���ं के बजाय एक असली ETA बताओ। @airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

@airtelindia As soon as possible” in Airtel language means: whenever you feel like it, with zero respect for timelines or urgency. Share an actual ETA instead of vague promises. @airtelindia @Airtel_Presence #AirtelAirFiber #complaintairtel

[Pratyush @Raipratyush]

Prolonged internet outage. 7/11 DAYS! NO INTERNET. No response, NO ETA, NOTHING from @airtelindia @Airtel_Presence. Emails, calls IGNORED. UNACCEPTABLE customer torture. FIX THIS NOW! @airtelCOMPLAIN #AirtelAirFiber #complaintairtel @aajtak @ZeeNews @ndtv

[airtel India @airtelindia]

@Raipratyush Sorry for the delay, Pratyush. We understand the urgency of getting a timely resolution. Please know that your concern has been highlighted to our team and we'll resolve it as soon as possible. Your patience is highly appreciated. Thanks, Sandhya https://t.co/GRABSOPD4E

[Pratyush @Raipratyush]

@TRAI @Airtel_Presence @airtelindia @airtelnews
Do we have any standard time line for issue resolution or any way of communication to customer?