Rajdeep

[Rajdeep @RajdeesinghR]

@Airtel_Presence Repeated follow-ups, zero resolution. Tickets closed without my approval, issue still persists. This is poor service management and lack of ownership. Who is accountable for this? Need a clear resolution timeline and permanent fix now.

[Rajdeep @RajdeesinghR]

Facing complete service failure with Airtel Fiber (ID: 08025226778_wifi).
Complaint 11028557199 promised fix in 24 hours, SLA breached.
No response even after escalation to nodal and appellate authorities
This is a clear case of unresolved technical failure.
@airtelindia

[Rajdeep @RajdeesinghR]

@Airtel_Presence Please confirm:
Is this escalated to L2/backend network team?
Exact resolution timeline.
DoT complaint is already in process. Need concrete action, not repeated assurances.

[Rajdeep @RajdeesinghR]

@Airtel_Presence After several follow-ups and escalations, no action has been taken and the internet remains down.
I have requested disconnection and refund for the advance.
DoT complaint has been filed. Requesting immediate processing of disconnection and refund.

[Rajdeep @RajdeesinghR]

@Airtel_Presence It's been more than 16 hours since the issue reported to you guys no buddy attended or called me.

[Rajdeep @RajdeesinghR]

@venkym2000 @airtelindia My issue has been ongoing for nearly a month with multiple failed fixes. Hope yours gets resolved faster.