Raka Ghosh

[Raka Ghosh @RakaGhosh3]

@urmila1512 As the flight was cancelled my daughter was rerouted via Boston with a 10 hour stopover! She was REFUSED hotel accommodation or food and was told to wait at the gate for her next flight. This is after travelling almost 24 hours. Horrible experience for us. @British_Airways

[urmila @urmila1512]

"#BritishAirways's chaos: last-minute cancellation of BA-121, endless waits, no direct flights, shattered the dreams for excited students, group splits, and cherry on top - their missing luggage on their first US trip. Unforgivable mishandling. #FirstTimeHorror #TroubledBEARCATS