@redBus_in@redBus_in Bravo! After wasting hours of a customer's time in the name of resolving a complaint of ₹1,050, you finally offer ₹156 as compensation. What a joke! Is this your idea of customer service and accountability? Poorest customer experience ever. Shame #CustomerService
@redBus_in Extremely pathetic service! The #Velobus stops every 15 minutes, and I’m at risk of missing my important 9:30 AM meeting. No proper support, no sleep, just stress! Is this the service you offer? I demand a full refund and compensation for my losses. Shameful! #redBus
@redBus_in I was told in the morning that some senior supervisor will come t with me, i am waiting since morning, but no calls received from @redBus_in Ignoring the coustomer issue will not last longer.
@redBus_in@redBus_in@Velobus
8:30 am halted again at Pune. check the video and reaction that is also when the driver noticed that I am recording. Otherwise he was about to fight.
@redBus_in Please find the below details:
Dear Customer,
Your complaint has been successfully registered under support ticket Id 34492349. We will shortly assign a dedicated redBuddy to resolve your query within 48 hrs.
Regards
redBus
@redBus_in@velobus stop fooling customer with your pathetic service. Commited to drop at 7:40 am and look at your running status. No gps, no call from bus operator before onboarding. Reported to redbus on call but no support.