@LifeStocksPills i was communicating with vehicle allocation person or General manager at dealer almost on daily basis and communicating with customer care they play blame game. dealer says vehicle not billed and customer care says contact dealer
To my surprise, another customer who booked the same vehicle (same model and color, Showroom) with OTF No. OTF25Z000205, after me, received their delivery on July 5th, 2024.
Why is mine delayed despite booking earlier?
@MahindraXUV3XO@anandmahindra@Mahindra_Auto
I booked an XUV 3OO AX5L on May 15 (advance paid on May 2), and was promised delivery within the first week. It’s now been 16 weeks, and I still haven’t received my vehicle. Every time I call the showroom, I’m told my vehicle isn’t allotted yet.
@MahindraXUV3XO@anandmahindra@Mahindra_Auto Customer care just tells me to contact the showroom, which never provides any real updates and fails to call back as promised. This has happened over 15 times. If you can’t deliver on your commitments, please stop taking new bookings and focus on satisfying your current customers
@anandmahindra@MahindraXUV3XO@Mahindra_Auto@MahindraRise I booked an XUV 3OO AX5L on May 15 (advance paid on May 2), and was promised delivery within the first week. It’s now been 16 weeks, and I still haven’t received my vehicle. Every time I call the showroom,
I’m told my vehicle isn’t allotted yet. Customer care just tells me to contact the showroom, which never provides any real updates and fails to call back as promised. This has happened over 15 times.
@Mahindra_Auto Please don’t buy Mahindra cars unless you have the patience. They will test your maximum patience. As we all know, the Thar Roxx 5-door has been launched, but I am still waiting for my Mahindra 3X0 AX5L, which was pre-booked.”