@AmazonHelp@amazonIN@JeffBezos@AmitAgarwal
I have purchased a Samsung phone on 28th Step which is defected and not working.
I had scheduled a tech visit for today as the replacement policy of 7 days ends tomorrow.
Now it is automatically rescheduled for 6th Oct
Hello @JeffBezos@AmitAgarwal
I have got a very bad experience from amazon India customer service as no one helped and wanted to highlight it to you.
I had ordered a @ #SamsungS20plus phone and it got delivered on 28th September 2022 which is not working only. Its 60000 INR.
@AmazonHelp@JeffBezos@AmitAgarwal For tomorrow the replacement policy will be ended as per the order. So I think amazon is doing Scam to cheat me. Later you people will tell, time is over and we can't do anything.
I have contacted Customer service multiple times and of no use..
Once after one week, then again they will tell Time of 7 days over for Return or Replacement and we can't help you.
@JeffBezos and @AmitAgarwal please help me with the justice.
@AmazonHelp Moreover since it is not a small amount.
Its hardened money of 60,000/- INR.
I asked for return as I am very disappointed with the product.
But not getting it.
I am being emotionally hurt alot 😑