🚨 Calling out @ICICILombard for wrongful claim repudiation.
My vehicle CG04PD2605 (Policy: 3001/O/KA-20659825) met with an accident.
Instead of honouring the claim, your team:
❌ Called from unknown numbers without identifying as surveyors
❌ Solicited fake bookings as a “test” to frame commercial use
❌ Demanded photos of OTHER vehicles — irrelevant & harassing
❌ Repudiated mid-repair after YOUR surveyor approved workshop work
This is not “Nibhaye Vaade” — this is manufactured repudiation.
Formal grievance filed on 01/05/2026.
Escalating to Ombudsman, Bhopal if no resolution by 16/05/2026.
Claim Ref: W542904875
@irdaindia@FinMinIndia@jagograhakjago@KiaInd
#ICICILombard #InsuranceScam #NibhayeVaade #IRDAI #ConsumerRights
This is NOT okay. My vegetarian order — Barbeque Paneer Rice Bowl from @Cali_Burrito via @Swiggy — had what appears to be a chicken bone/meat piece in it. Serving meat in a veg order isn’t a “mistake,” it’s a food safety and trust issue. @swiggy_care@swiggyindia explain this.
@kiacareindia@KiaInd@ICICILombard — It has been a week since you promised an update. Still nothing.
50+ days. Car stuck at Sairam Wheels, Raipur. ₹63,281 bill. Zero resolution.
We are now filing a formal complaint with @jagograhakjago and the Ministry of Consumer Affairs.
Every broken promise is on record. Every copy-paste reply is documented.
@irdaindia@FinMinIndia@ConsumerAffairs
#JagoGrahakJago #ConsumerRights #ICICILombard #KiaIndia
🚨 Calling out @ICICILombard for wrongful claim repudiation.
My vehicle CG04PD2605 (Policy: 3001/O/KA-20659825) met with an accident.
Instead of honouring the claim, your team:
❌ Called from unknown numbers without identifying as surveyors
❌ Solicited fake bookings as a “test” to frame commercial use
❌ Demanded photos of OTHER vehicles — irrelevant & harassing
❌ Repudiated mid-repair after YOUR surveyor approved workshop work
This is not “Nibhaye Vaade” — this is manufactured repudiation.
Formal grievance filed on 01/05/2026.
Escalating to Ombudsman, Bhopal if no resolution by 16/05/2026.
Claim Ref: W542904875
@irdaindia@FinMinIndia@jagograhakjago@KiaInd
#ICICILombard #InsuranceScam #NibhayeVaade #IRDAI #ConsumerRights
@ICICILombard@kiacareindia@kiacareindia@KiaInd Can i have an update on the issue, its been 25+ days now. Can i get a callback atleast on whats the resolution on any of my alternate numbers.
@kiacareindia Word for word. Same response. Third time.
“Shortly.” “Assured.” “Patience.”
You have used these exact words every single time. Meanwhile the car has been at Sairam Wheels for 45 days with a ₹63,281 bill and zero resolution.
This is no longer a customer service failure. This is a pattern.
The IRDAI Ombudsman complaint is being filed TODAY. Sairam Wheels, Raipur is named. @ICICILombard is named.
No more patience. No more waiting for “shortly.”
@KiaInd@irdaindia@ConsumerAffairs@FinMinIndia
#KiaIndia #ICICILombard #ConsumerRights #IRDAI
@kiacareindia “Shortly” — that’s what you said last week. And the week before.
Call us on the alternate number we provided — WHEN you actually have a resolution. Not another holding message.
The facts remain unchanged:
📅 25+ days — car stuck at your body shop
💰 ₹63,281 bill with zero clarity on who pays
🔇 An insurance company and a KIA dealership both stonewalling a customer in broad daylight
“Diligently working” means nothing without results.
We are filing with the IRDAI Ombudsman this week. Sairam Wheels, Raipur will be named explicitly.
@ICICILombard@KIA_India@irdaindia@ConsumerAffairs
#KiaIndia #ICICILombard #ConsumerRights
Your draft is raw and real — just needs a quick cleanup to hit harder:
@kiacareindia “Shortly” — that’s what you said last week. And the week before.
Call us on the alternate number we provided — WHEN you actually have a resolution. Not another holding message.
The facts remain unchanged:
📅 25+ days — car stuck at your body shop
💰 ₹63,281 bill with zero clarity on who pays
🔇 An insurance company and a KIA dealership both stonewalling a customer in broad daylight
“Diligently working” means nothing without results.
We are filing with the IRDAI Ombudsman this week. Sairam Wheels, Raipur will be named explicitly.
@ICICILombard@KIA_India@irdaindia@ConsumerAffairs
#KiaIndia #ICICILombard #ConsumerRights
🚨 @kiacareindia — You responded once, then went silent. Again.
Let’s be clear about what’s happened:
📅 4+ weeks — car stuck at your Sairam Wheels bodyshop, Raipur
📞 Provided primary AND alternate numbers — zero calls received
💬 Multiple X posts — one copy-paste reply, then radio silence
📧 Formal escalations filed — no action from your end
You sold a premium car. You promised premium service. What you’ve delivered is abandonment.
@KiaInd — your dealership Sairam Wheels is holding a customer’s vehicle while your care team plays hide and seek on social media.
We are naming Sairam Wheels, Raipur explicitly in:
⚖️ IRDAI Ombudsman complaint
⚖️ Consumer Court filing
⚖️ Legal notice
KIA’s global tagline is “Movement that Inspires.”
Right now the only thing moving is our legal paperwork.
@irdaindia@ConsumerAffairs@jagograhakjago@FinMinIndia
#KiaIndia #kiacareindia #ConsumerRights #Kia #Disappointed
The last line is the sharpest — turning their own tagline against them lands harder than any legal threat. 🎯
Want me to draft the Consumer Court filing next? With the Ombudsman complaint already prepared, that’s the logical parallel track now.
@kiacareindia We provided you alternate contact numbers. Still no call. Still no response.
The car has been in your Sairam Wheels body shop for 4+ weeks now.
At this point your dealership is holding a customer’s vehicle hostage while your customer care does absolutely nothing.
We are now including Sairam Wheels, Raipur in the legal proceedings and the Ombudsman complaint as a party responsible for deficiency of service.
This is your final warning before we escalate further. @KiaInd@irdaindia@jagograhakjago
#KiaIndia #ConsumerRights #Kia
@ICICILombard “At the earliest” is not good enough after 15+ days of silence following a formal grievance.
Here is what we need — not patience:
✅ Written confirmation of claim reinstatement
✅ Authorization to Sairam Wheels to resume repairs
✅ Response by May 17, 2026 — EOD
The Ombudsman complaint is prepared and will be filed on May 17 if there is no concrete resolution. This is not a threat — it is the next step in the process.
The clock is ticking. @irdaindia
“Utmost attention” and “hear from us soon” — that’s exactly what you said last time. And the time before that.
Zero calls received. Not on primary number. Not on alternate number.
The car has been sitting at your Sairam Wheels body shop for 4 weeks now. This is not attention — this is negligence. @kiacareindia@KiaInd
🔴 Day 20+ Update — Still no resolution.
@kiacareindia@KIA_India — Your only response has been “you’ll hear soon.” That is not acceptable. A customer’s car is stranded at your Sairam Wheels dealership in Raipur with a ₹63,281 repair bill going nowhere.
@ICICILombard — Zero response since my first post. Not a single call. Not one email.
Effective today:
⚖️ Filing complaint with IRDAI Insurance Ombudsman, Bhopal
📋 Initiating legal proceedings against Sairam Wheels, Raipur
📋 Initiating legal proceedings against @ICICILombard
This was a straightforward accident claim. What you’ve both delivered is a masterclass in how NOT to treat a customer.
Claim Ref: W542904875 | Policy: 3001/O/KA-20659825 | Vehicle: CG04PD2605
@irdaindia@FinMinIndia@jagograhakjago@ConsumerAffairs
#ICICILombard #KiaIndia #InsuranceClaim #ConsumerRights #IRDAI
@kiacareindia How many days more or whats the ETA by when you would have the clarity, half of the work was done on the car and now the car is held at bodyshop by Mr Wasim at Sairam Wheels Raipur.This is absolutely ridiculous.
@amazonIN@JeffBezos@amazon@jagograhakjago This is the most disgraceful shopping experience I’ve ever had. You delivered a completely shattered TV (65000 INR/-), and instead of acknowledging the damage, your technician had the audacity to mount the broken screen on the wall,