My Airtel Xstream DTH wasrecharged today, but it still shows "Suspended." Airtel says resolution may take up to 4 days. If payment is received, why the delay in restoring service? Will the lost days be added tomysubscription? Please restore the service without delay.@airtelindia
My Airtel Xstream DTH wasrecharged today, but it still shows "Suspended." Airtel says resolution may take up to 4 days. If payment is received, why the delay in restoring service? Will the lost days be added tomysubscription? Please restore the service without delay.@airtelindia
why should I wait up to 4 days for my service to be restored?
If I lose 4 days of service due to this issue, will Airtel extend my subscription by 4 additional days next month?
Kindly clarify and resolve this at the earliest. @
#AirtelXtreme#AirtelDTH@airtelindia
Dear Airtel Xstream,@airtelindia
My DTH pack (₹1419) expired yesterday. Since nobody watched TV yesterday, I recharged the account this morning. However, my account still shows "Suspended – minimum recharge required."
Today around 11 AM, I visited an Airtel showroom.
I was informed that a complaint has been raised and that I would receive a callback within 48 hours, after which the issue may take another 48 hours to be resolved.
I understand Airtel has every right to suspend services when payment is not made. But after I have already paid.