Ranjit Ingale

🇮🇳

[Ranjit Ingale @Ranjit_Ingale_7]

Paid for AirFiber. No installation. No support through @JioCare

Refund happened only after @DoT_India escalation. 🙏

Without regulatory push, the issue stayed stuck.
Says a lot about how customer problems actually get resolved in @reliancejio 🫵💩

[Ranjit Ingale @Ranjit_Ingale_7]

You pay first 💸 Then wait, And wait. ⏳

​Paid for @reliancejio AirFiber weeks ago. No installation. No real support. ❌

​@JioCare only sends bot replies. 🤖 No timeline. No ownership. Taking money instantly but delivering nothing kills trust😑📉

​#JioAirFiber #ConsumerRights

[Ranjit Ingale @Ranjit_Ingale_7]

@JioCare Have some decency!!

[Ranjit Ingale @Ranjit_Ingale_7]

You pay first 💸 Then wait, And wait. ⏳

​Paid for @reliancejio AirFiber weeks ago. No installation. No real support. ❌

​@JioCare only sends bot replies. 🤖 No timeline. No ownership. Taking money instantly but delivering nothing kills trust😑📉

​#JioAirFiber #ConsumerRights

[Ranjit Ingale @Ranjit_Ingale_7]

@reliancejio @JioCare 🫵👇💯

[Ranjit Ingale @Ranjit_Ingale_7]

@reliancejio @JioCare Assigned for a future date is not a real update. What is the exact installation date and timeline?

This has already been pending for days after payment. Generic “will be completed soon” replies don’t help.

Please share a confirmed date, not another template response.

[Ranjit Ingale @Ranjit_Ingale_7]

@JioCare First of all, no SMS, no email, no future dates — nothing.
And even if dates are sent, it clearly looks like an endless loop of reschedules. ♾️
At this point, it feels like delay is the process, not the exception.

[Ranjit Ingale @Ranjit_Ingale_7]

@JioCare Got a message saying SR successfully processed. 😑
Nothing fixed. Nothing resolved. 😤
If closing tickets without solving issues is the new support model, customers are just being managed, not helped. 🤦‍♂️📉

[Ranjit Ingale @Ranjit_Ingale_7]

@JioCare Working on it is not an update, it is just a glorified template pushed by automated bots. Share real status and timelines. Right now it just looks like stalling customers instead of solving problems.

[Ranjit Ingale @Ranjit_Ingale_7]

@JioCare SR raised but no way to track it. Tracking starts after activation, and activation hasn’t happened - a dead loop
Frustrated with automated “we are working on it” replies. Not resolution.
Customers need action and timelines, not templates
Choosing Jio AirFiber feels like a mistake