RateSetter

For customer enquiries with Ratesetter please DM @metrobank_help for support.

[RateSetter @RateSetter]

@goldman_works Good afternoon, are you able to email us on [email protected] please? We can then look into this for you. Kind regards, Team RateSetter.

[RateSetter @RateSetter]

@james6918 Hi James, I'm sorry to hear you are having difficulties with this. Our Borrower Services Team will be able to assist you with this. You can call them on 02031426226 (Mon to Fri, excl Bank Holidays, 8am to 6pm) or by emailing [email protected]. Kind regards, Team RateSetter

[RateSetter @RateSetter]

Due to essential maintenance our website and customers’ online accounts will be unavailable from 6pm on Sat 29 April until 9am on Sun 30 April. We’re sorry for any inconvenience. To get in touch email: [email protected] or 📱: 0203 142 6226 Mon–Fri 8am–6pm exc Bank holidays

[RateSetter @RateSetter]

There's still time to vote for us and enter into a prize draw and win £1,000. Thank you to all of our amazing customers who have voted so far. Vote now https://t.co/1aKQXjOBKR

[RateSetter @RateSetter]

We’re finalists for Best Personal Loan Provider and Customer Service Champion in the @BritBankAwards 🎉 When you vote, you’ll be entered into a prize draw to win £1,000. Vote now: https://t.co/1aKQXjOBKR T&Cs apply. Prize draw managed by Smart Money People.

[RateSetter @RateSetter]

We’re finalists for Best Personal Loan Provider and Customer Service Champion in the @BritBankAwards 🎉 When you vote, you’ll be entered into a prize draw to win £1,000. Vote now: https://t.co/1aKQXjOBKR T&Cs apply. Prize draw managed by Smart Money People.

[RateSetter @RateSetter]

Vote for us as Best Personal Loan Provider in the @BritBankAwards 2023 🏆 We’d love your support, and you could win £1,000*. Just click the link below: https://t.co/4tBRPRvjRK
*T&Cs apply. Prize draw managed by Smart Money People

[RateSetter @RateSetter]

RateSetter is up for Best Personal Loan Provider in the @Britbankawards 2023, and we couldn’t be more proud 🏆 Vote today and you could win £1,000*, just click the link below: https://t.co/4tBRPRvjRK
*T&Cs apply. Prize draw managed by Smart Money People

[RateSetter @RateSetter]

@BearRowls Hi there, this will be the day after your direct debit has processed. Kind regards, Team RateSetter.

[RateSetter @RateSetter]

@clairenicoleexo Hi Claire,
Please call us on 02031426226 or email [email protected] so we can look in to your application and provide an update.
Kind regards
Team RateSetter

[RateSetter @RateSetter]

@LittleHoudini_ Please return any post to us as "not known at this address". This will enable us to take the next steps in this process. Thank you, Team RateSetter.

[RateSetter @RateSetter]

@evangelunar Hi,
Sorry to hear you are having difficulties.
Please email us using [email protected] or call us on 02031426226 Mon-Fri from 8am until 6pm and we can look to assist you further.
Kind regards
Team RateSetter

[RateSetter @RateSetter]

We’re saddened by the news of Her Majesty’s passing. Queen Elizabeth II dedicated her life to the service of her people. She will never be forgotten, and our thoughts are with The Royal Family and the entire nation at this sad time ❤️

[RateSetter @RateSetter]

@Hendo867 Hi David, you can do this via your online portal or by sending us an email request to [email protected]. Kind regards, Team RateSetter.

[RateSetter @RateSetter]

@bootpenstick Hi Ian, we are experiencing a few delays currently due to an influx of applications. Please contact our Borrower Services Team, on 0203 142 6226 (Monday to Friday, 8am to 6pm) if you require information specific to your application. Regards, Team RateSetter.

[RateSetter @RateSetter]

@danzinin Hi, please contact our Borrower Services Team on 0203 142 6226 and we can review where your application is at. Kind regards, Team RateSetter.

[RateSetter @RateSetter]

@Hanif_A3 HI Hanif, it will reduce the term of your agreement. If you would like to discuss this further, please contact our Borrower Services Team on 0203 142 6226. Kind regards, Team RateSetter.

[RateSetter @RateSetter]

@NikitaJenkins20 Hi Nikita, you would need to contact our Borrower Services team on 0203 142 6226 (lines are open 8am to 6pm, Monday to Friday) or by email on [email protected].

[RateSetter @RateSetter]

Are you after structure or flexibility? Big money buys or smaller purchases? 🏬 Work out whether a personal loan or credit card is the right option for you with the handy pros and cons list on the RateSetter blog: https://t.co/hlWSEvAGij

[RateSetter @RateSetter]

From lowering your monthly payments to boosting your credit score, we’ve rounded up the top five ✋ reasons that could help you to merge your borrowing into one personal loan. Find out more on the RateSetter blog: https://t.co/3Ci7fUc5uW

[RateSetter @RateSetter]

@VanillaChise Hi Anton, the best way to do this would be through your online portal (assuming you do not have a giffgaff account). If you have any difficulties / further questions regarding this, please contact our Borrower Services Team on 0203 142 6226 or by email on [email protected].