@Roblox banned my 9-year-old developer account for being an "alt" of someone else's account.
I'm identity-verified. The other person isn't me. Six appeals, every one rejected with the same template, some within one hour.
I've now been locked out for 32 days. Here's what their support process actually looks like. ⬇️⬇️⬇️
@Roblox banned my 9-year-old developer account for being an "alt" of someone else's account.
I'm identity-verified. The other person isn't me. Six appeals, every one rejected with the same template, some within one hour.
I've now been locked out for 32 days. Here's what their support process actually looks like. ⬇️⬇️⬇️
@Roblox banned my 9-year-old developer account for being an "alt" of someone else's account.
I'm identity-verified. The other person isn't me. Six appeals, every one rejected with the same template, some within one hour.
I've now been locked out for 32 days. Here's what their support process actually looks like. ⬇️⬇️⬇️
This is my income. I haven't been able to work for a month, and every day costs money.
@Roblox, @RobloxDevRel: all I'm asking is that one person looks at the actual signals behind this link. Case ID: 3KYNhgRGoGUAuRFSJyxhCCUXMj5
If you've been through this, I'd appreciate a RT. 🙏
Thanks a lot for reading!
@Roblox banned my 9-year-old developer account for being an "alt" of someone else's account.
I'm identity-verified. The other person isn't me. Six appeals, every one rejected with the same template, some within one hour.
I've now been locked out for 32 days. Here's what their support process actually looks like. ⬇️⬇️⬇️
I'm not alone. Replies to that announcement are full of devs stuck in the same loop. One wrote:
"Tickets immediately get closed telling them to appeal through the Violations & Appeals page, despite not being possible to appeal through there."
Several only got their accounts back by going public. So here I am.