2- issue they need to invest whole amount again for the new one. Whether such type of service is acceptable by you guys. Just seek the matter. @Apple@AppleSupport
@Apple@AppleSupport 1- I purchased iPad 9th gen on Oct 2023 & it has stopped charging. The service centre are replying that a small pin of charging jack is damaged and it is not repairable so now it I just a waste. iPad is meant for students & just bcoz a small jack