Ravichandran Sadhasivam

[Ravichandran Sadhasivam @Ravi8952136]

Dear sir/Madam,
Your team asked Indigo about a month ago on my luggage. Again second reminder was sent about 15 days ago. There is no response from them.
What is next from government side ?
It is shocking they don’t even respond to government request and how in the world we can expect anything.
Please let me know next steps.

@IndiGo6E
@DGCAIndia
@MoCA_Gol
@RamMNK
@consumerforum_
@IndigoCEO

[Ravichandran Sadhasivam @Ravi8952136]

https://t.co/w8WPiw1pdX

[Ravichandran Sadhasivam @Ravi8952136]

@MoCA_GoI Sir/Madam,
How soon they take care of issue like this one?. I know your team requested almost two weeks ago and again 3 days ago. They don’t seem to care. What can be done next from your side ?.
@IndiGo6E
@DGCAIndia
@MoCA_GoI
@RamMNK
@consumerforum
@IndigoCEO

[Ravichandran Sadhasivam @Ravi8952136]

@IndiGo6E @DGCAIndia @MoCA_GoI @RamMNK @consumerforum_ @IndigoCEO I heard atleast 4 different times the bag is out for delivery.
So it is not exciting me anymore.
What is the tag id and which airline it was sent on and to which address?
@IndiGo6E
@DGCAIndia
@MoCA_GoI
@RamMNK
@IndigoCEO
@consumerforum_

[Ravichandran Sadhasivam @Ravi8952136]

@IndiGo6E Sent the details couple days ago including picture of bag. No response yet.

@IndiGo6E
@DGCAIndia
@MoCA_GoI
@RamMNK
@consumerforum_
@IndigoCEO

[Krishnan Gowthaman @GowthamanIGNOU]

@Ravi8952136 Hope you will receive your baggage from Indigo Airlines. I also request the concerned authorities to please help.

@Ravi8952136
@IndiGo6E
@MoCA_GoI
@RamMNK
@DGCAIndia

[Ravichandran Sadhasivam @Ravi8952136]

Sir/Madam
It is been 2 days since your team sent the details to airline and there is no response from them. Are they obligated to respond to your request ?. Because they used send standard message saying they will get back in 48 hours, but never happened. Again I had to initiate communication. I sent more than 40 emails and sent people to airport 5 times.
Now no response at all from them. I don’t know what other methods you can push them.
Thanks for your help

[Ravichandran Sadhasivam @Ravi8952136]

@BalaS154835846 @IndiGo6E

@DGCA_India

@MoCA_GoI

@consumerforum_

@pieterelbers

[Bala S @BalaS154835846]

@Ravi8952136 This is very disappointing to hear from the number one airline in India. No clear update despite PIR and many follow-ups. Indigo should escalate and update immediately.