@virginmedia I am not able to login to my email account, keeps stating email / password is incorrect, have tried several browsers - please can you assist
@virginmedia I was not informed of this at the time, as mentioned, if this is the case then at least allow me to transfer all my emails and update all other services I have linked to this email, this is the least you can do for a customer who has been with you over 24 years.
@virginmedia this was not the case when i changed, i was assured as this was my main email and as i still had o2 contract the service would be as normal, as you can appreciate i have a vast amount of email communications stored.
@virginmedia i have been a customer for 24 years, i have o2 phone and recently changed my provider for broadband, i was assured this does not have any issue with my email as i with 02 .
@virginmedia It does the same on all devices i have tried, i have run anti-virus and all is clear, i can not reset password as everytime i try it states "Please ensure you provide the email address you use to sign in to My Virgin Media."
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