Businesses are pouring funds into GenAI for customer service. GenAI makes case summarization, sentiment tracking, and more accessible & cost-effective. Check out these 25 game-changing use cases! #AI#CustomerService https://t.co/tGlDtIdMbI
In the past few months, many websites have seen traffic drops due to Google Search updates. But Reddit is bucking the trend, with traffic up nearly 40% year over year in May, according to Similarweb. https://t.co/rGTZPFRwr6
๐ Wondering how AI boosts your telecom business's bottom line? Our guide dives into the financial perks of AI, from streamlining ops to boosting customer satisfaction. #AI#Telecommunications#CustomerService https://t.co/nyivV5esX7
Three things digital marketers are seeing in 2024: ad volume is up, creators are key, and AI is everywhere. How will these impact your strategies in the second half of the year? #DigitalMarketing#Creators#AI https://t.co/FLCuyYi7Xh
Finding the right balance between automation and human interaction in CX is key. Automation streamlines tasks, letting employees focus on more strategic activities. But donโt lose the personal touch! #CustomerService#Automation https://t.co/6Jrwn2avDM
Curious about global screen time and social media usage? ๐ฑ The team at Electronics Hub created an infographic revealing which regions spend the most time online. Is your country in the Top 10? #ScreenTime#SocialMediaUsage https://t.co/fQFKgtxwtw
Your leadersโ reputation and visibility impact your companyโs market value, which means their social media presence affects your business growth. ๐ Hear from Khoros and EveryoneSocial on why and how to activate your C-level leaders on social. https://t.co/mhraaMsLPK
Imagine a world where up to 80% of customer inquiries are resolved without the need for bringing in an agent. That's the reality with Khoros Customer Care Cloud. Learn more: https://t.co/f8MzQO4Sqw https://t.co/KJKowjI90a
Shout out to the always brilliant Brian Oblinger, one of the foremost experts on community, who recently shared his insights on how the next generation of Khoros Communities is shaping the future of community platforms. Check it out! https://t.co/TIREgm8hKh
We couldn't have won TrustRadius Most Loved award for Khoros Service without our customers. Thank you for helping us set a new standard in contact center excellence! https://t.co/9HLmtNgNfT
Better off building a community in-house? Or simply purchasing from a vendor? We put pen to paper and outlined the advantages and disadvantages of each approach, based on experiences from Airbnb and Cisco, to help you navigate this choice. https://t.co/GCiFEcjKTx
Discover the power of community in driving hi-tech business success. Join us on March 7th for a webinar with community expert Chris Catania from Esri, as he discusses leveraging communities to create shared value across the organization. https://t.co/J5oHFuSE5A
Discover the power of community in driving hi-tech business success. Join us on March 7th for a webinar with community expert Chris Catania from Esri, as he discusses leveraging communities to create shared value across the organization. https://t.co/J5oHFuSE5A
In this post from @Khoros, we explore whether brands should use Reddit, how to use it effectively, and what key considerations they should consider when engaging in this space. https://t.co/kbknh3y5Zm