Rayaan Sharma

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[Rayaan Sharma @Rayaanshar]

@FinMinIndia @DFS_India @nsitharamanoffc @PIB_India @PIBFactCheck @DDNewslive @MIB_India #HandsOffourUPI
#FreeUPI

[Rayaan Sharma @Rayaanshar]

There’s a difference between “affordability” and “free”.
Merchants se charge karoge aur humare liye free hai? merchants charity chala rahe hai?
#HandsoffourUPI
#FreeUPI

[ReserveBankOfIndia @RBI]

The introduction of MDR on large-value UPI transactions (i.e., above ₹2,000) is an important step towards strengthening the long-term sustainability of India’s digital payments ecosystem. It will help UPI in continuing to scale, innovate and serve consumers and businesses across the country.

A fair and appropriate distribution of MDR across ecosystem participants will support continued investment in technology, infrastructure and acceptance networks. This, in turn, can enable wider UPI acceptance, deepen the customer base and support sustained growth in transaction volumes.

Importantly, all UPI transactions - P2P and P2M - shall remain free for users. P2M UPI transactions below ₹2,000 will continue to remain free for merchants, while MDR may be levied on merchants for P2M .

RBI remains committed to ensuring that UPI continues to be safe, seamless, affordable, and accessible, while supporting the long-term sustainability and growth of India’s world-class digital payments ecosystem.

[Rayaan Sharma @Rayaanshar]

#HandsoffourUPI

[Rayaan Sharma @Rayaanshar]

If there’s going to be a new charge on eligible UPI transactions, the public deserves clarity, transparency, and a proper debate. Opposition parties should raise the issue in Parliament and demand answers on how this will affect consumers and small businesses.
#keepUPIfree

[Rayaan Sharma @Rayaanshar]

Applied in August. @HSBC_IN requested bank statements & salary slips; I submitted them twice with no acknowledgement. Card was then approved and appeared in my app. Delivery was confirmed. Then came a rejection email. Phone support told me to ignore it
And now it’s rejected again

[Rayaan Sharma @Rayaanshar]

@HSBC_IN How can a card be APPROVED with a ₹1.5L limit, shown in the app & confirmed for delivery, then REJECTED, only for your team to say “ignore the rejection email” — and now say it’s CLOSED?

This is unacceptable. I want a proper written explanation.
@HSBC @HSBC_IN

[Rayaan Sharma @Rayaanshar]

Thank you for your response, However, my concern is not regarding the SpiceJet ticket refund. That has already been resolved.

My complaint is specifically regarding the additional amount I had to pay for the Emirates ticket because of SpiceJet’s prolonged delay.

Flight SG-5111 (DEL–DXB) was scheduled for 8:30 AM and was repeatedly delayed to 8:55 AM, 10:30 AM, 1:15 PM and finally 2:40 PM. We were travelling with my 83-year-old grandfather, Mr. Ravindernath Sharma, and due to the prolonged uncertainty, we were forced to purchase an Emirates ticket at a significantly higher fare.

I am therefore seeking compensation/reimbursement of the price difference between the SpiceJet fare and the Emirates fare, as this additional expense was incurred solely because of the disruption.

I would be grateful if @MoCA_GoI could please look into this specific compensation claim and direct SpiceJet to address it, rather than closing the matter based on the ticket refund.

@flyspicejet — please respond specifically regarding the Emirates fare difference, which remains unresolved.

[Rayaan Sharma @Rayaanshar]

@flyspicejet @MoCA_GoI @DGCAIndia

URGENT – COMPENSATION / REIMBURSEMENT CLAIM FOR SG-5111

I am seeking reimbursement from SpiceJet for the additional amount I was forced to pay for an Emirates ticket because of the disruption to SpiceJet flight SG-5111 (DEL–DXB).

The flight was scheduled for 8:30 AM but was repeatedly delayed — first to 8:55 AM, then 10:30 AM, 1:15 PM and finally 2:40 PM. With the departure time continuously changing and no certainty about when we would actually fly, I had no reasonable option but to purchase an Emirates ticket at a significantly higher fare to ensure that we could reach Dubai.

We were travelling with my 83-year-old grandfather, making the prolonged uncertainty, waiting and repeated immigration process extremely difficult and exhausting.

My claim is specifically for the price difference/additional amount paid for the Emirates ticket, which was an unavoidable expense directly resulting from the prolonged delay of SG-5111. I have the Emirates ticket and supporting documents available as proof.

It has now been 14 days since 13 August, and I am still waiting for a proper response regarding this compensation claim.

@flyspicejet — I request that you address the Emirates fare difference specifically, rather than directing me back to the travel agent. The additional cost was incurred because of the SpiceJet disruption and is separate from the original ticket refund.

@MoCA_GoI @DGCAIndia — I request your intervention and assistance in getting this claim properly addressed.

I expect SpiceJet to reimburse the additional/fare-difference amount paid for the Emirates ticket and provide a clear resolution without further delay.

[Rayaan Sharma @Rayaanshar]

@flyspicejet @AkbarTravelsIN This has now been 7 days since 13 August, and I am still being passed from one party to another with no actual resolution or clear information.

SG-5111 (DEL–DXB) was scheduled for 8:30 AM and was repeatedly delayed to 8:55 AM, 10:30 AM, 1:15 PM and finally 2:40 PM. We were travelling with my 83-year-old grandfather, Mr. Ravindernath Sharma, and after hours of uncertainty and waiting, we had no option but to purchase Emirates tickets at our own expense.

SpiceJet has stated that the full refunds for PNR IL6FJB and PNR ABWT3Z were processed to the respective travel agents. However, Akbar Travels has told me that the refunds have not been received. More seriously, they have specifically told me that no action has been taken on PNR ABWT3Z, despite SpiceJet claiming that its refund was processed on 17 August.

There is also the compensation amount assured by SpiceJet at the airport counter, which remains outstanding. I expect the amount communicated/assured by your staff to be honoured and paid without further delay.

I am also seeking reimbursement of the additional fare/difference paid for the Emirates tickets, which we had to purchase solely because of the prolonged SpiceJet delay. This was not a voluntary change of travel plans — it was an expense forced upon us by the repeated delays.

I am now being taken from SpiceJet to Akbar Travels and back again, with each side giving me different information and neither providing an actual resolution. This is not our responsibility. SpiceJet and Akbar Travels need to coordinate internally and resolve the matter.

7 days have passed since 13 August. We are still waiting for:
• The original ticket refunds
• The compensation amount assured by SpiceJet
• Reimbursement of the additional Emirates fare/difference
• A clear explanation and proof of the claimed refund processing

@flyspicejet @AkbarTravelsIN — stop passing me from one party to another. Provide the actual refund transaction details, confirm the compensation payable, address the Emirates fare difference, and give me a firm resolution timeline. We have already endured enough because of this disruption.

[Rayaan Sharma @Rayaanshar]

@HaierIndia my fridge has stopped working, and your customer service has been extremely disappointing. When we reached out, your staff member Sachin behaved disrespectfully with my father. My 83-year-old grandfather’s medicines need to be kept in the freezer, yet the fridge still isn’t working and we’ve received no proper communication or resolution from Haier.

This is a serious matter, not just an inconvenience. Please intervene urgently, arrange a repair/replacement, and address the conduct of your staff member. @HaierIndia #Haier #CustomerService

[Rayaan Sharma @Rayaanshar]

And yes, I recorded the entire “tamasha” — the repeated announcements, the confusion, the waiting, and the complete lack of clarity around what was actually happening.

Posting the video so people can see the experience for themselves. No exaggeration, no dramatic narration — just what passengers were actually made to go through.

When an airline keeps pushing a flight back by hours, the least passengers deserve is clear communication and some basic accountability.

@flyspicejet @DelhiAirport @DGCAIndia @MoCA_GoI @RamMNK

[Rayaan Sharma @Rayaanshar]

I actually tracked down the aircraft’s earlier movements to understand what’s causing this delay.

The same aircraft operating my DEL–DXB sector had arrived from Dubai to Mumbai. It was scheduled to depart around 4:07 AM, but the actual departure was around 10:10 PM — roughly a 6-hour delay. It eventually reached Mumbai at around 8:46 AM.

That disruption then appears to have had a domino effect: the aircraft’s subsequent Mumbai–Patna sector was cancelled, and the knock-on impact has now reached our DEL–DXB flight, SG-5111.

I understand that operational disruptions happen. What’s frustrating is that passengers are left waiting for hours with little or no meaningful explanation, while the consequences of an earlier delay keep cascading from one flight to another.

I’m travelling with my 83-year-old grandfather. We’ve now spent hours at the airport, watching the departure time move from 8:30 AM → 8:55 AM → 10:30 AM → 1:15 PM.

If the airline already knew the aircraft rotation had been disrupted, passengers deserved to be told clearly and proactively instead of having to piece the story together ourselves.

This isn’t just about a delayed flight anymore. It’s about communication, transparency and basic consideration for passengers.
@DelhiAirport @flyspicejet @DGCAIndia @MoCA_GoI @RamMNK

[Rayaan Sharma @Rayaanshar]

This is becoming incredibly frustrating.

Flying DEL–DXB on @flyspicejet SG-5111, scheduled to depart at 8:30 AM. First delayed to 8:55, then 10:30, and now pushed all the way to 1:15 PM.

By the time we were supposed to land in Dubai, we’re still sitting at Delhi Airport.

What makes this especially difficult is that I’m travelling with my 83-year-old grandfather. Spending hours at the airport with an elderly passenger is not easy, and unfortunately, the experience at the counter has only added to the frustration. Staff have been unhelpful and, when approached, visibly irritated.

We’ve also been trying to reach the helpline for hours with no meaningful response.

Delays can happen. What passengers deserve, especially when travelling with an elderly family member, is clear communication, basic empathy and someone willing to take responsibility.

@flyspicejet @DGCAIndia @MoCA_GoI — please look into this. We’re not asking for special treatment, just basic passenger service and accountability.

[Rayaan Sharma @Rayaanshar]

why are we asking DLF to fix what appears to be a public road? If this stretch falls under GMDA or another government authority, shouldn’t the responsibility for maintaining it rest with them?

As a Gurugram resident, I drive through these roads regularly, and these potholes aren’t some minor inconvenience. They’re dangerous, especially for two-wheelers, and they’ve become an almost routine part of commuting here.

Private developers shouldn’t have to become the default solution every time public infrastructure fails.

[Rayaan Sharma @Rayaanshar]

Numbers don’t lie, but context matters.

Yes, NPAs have fallen dramatically, and that is genuinely a positive development. But saying “UPA left behind 14.6% NPAs and Modi fixed it” is a very convenient simplification.

The 14.6% figure was the peak gross NPA ratio of Public Sector Banks in March 2018. A major reason it rose so sharply was the RBI’s 2015 Asset Quality Review, which forced banks to recognise previously under-recognised stressed loans.

The subsequent clean-up, recoveries, recapitalisation and banking reforms deserve credit. But so does acknowledging the full story behind the numbers.

You can give a government credit for improving the banking system without turning a complicated decade-long process into a political before-and-after graphic.

That’s the difference between understanding the numbers and using them as propaganda.

[Rayaan Sharma @Rayaanshar]

And this is what “authorities are absent” looks like on the ground.

A city that prides itself on being a global corporate hub should not be brought to its knees by a few hours of rain. Waterlogging every monsoon is not an act of nature it is a consequence of choices, planning and accountability.

How many more monsoons before this is treated as a governance failure rather than a recurring inconvenience?

[Guneet Sahni @gntshni]

Prime Minister is just 25km away from the city and still authorities are absent.

[Rayaan Sharma @Rayaanshar]

A newly built tunnel on the road to Delhi Airport is waterlogged during the monsoon.
This is not “bad weather.” This is a failure of planning, execution and accountability.

We spend enormous public money building ambitious infrastructure, yet somehow fail to provide the most basic requirement alongside it
a drainage system that works when it rains.

Infrastructure cannot be called world class or “space technology” if citizens have to navigate flooded roads to use it.

@NHAI_Official @dtptraffic @CMODelhi who approved this design, who signed off on the drainage, and who is accountable for fixing it? I mean it was a 20 minute rain after all.

Delhi deserves infrastructure built for us, not just ribbon cutting ceremonies.