Rayner Software

Makers of Mac and iOS software: NetShade, KeyShade and Hop.

[Rayner Software @RaynerSoftware]

@Nooomy There was an iOS issue with connection handshake, which should now be resolved. Apologies for the downtime.

[Rayner Software @RaynerSoftware]

NetShade is now on Apple TV! Search it up in the tvOS App Store. #vpn #appletv

[Rayner Software @RaynerSoftware]

@bedbug Looks like there was a temporary issue due to server clock synchronization. Things should be back up and running now- sorry about the connection issues. Please let us know if you're still having problems.

[Rayner Software @RaynerSoftware]

NetShade VPNs should be working again in ~20 minutes. The clock on one of our servers was slightly incorrect, and this was was causing certificate validation errors.

[Rayner Software @RaynerSoftware]

@bedbug Looks like it had to do with the internal clock on one of the servers being 20 minutes off. This problem should be fixed now, but it may take ~20 minutes to clear out the date discrepancies.

[Rayner Software @RaynerSoftware]

Currently seeing VPN connections in NetShade hanging on open. Investigating.

[Rayner Software @RaynerSoftware]

@bedbug Yes, I can confirm VPN hangs on connection. Investigating now.

[Rayner Software @RaynerSoftware]

If NetShade for Mac has been down for you, please update to the latest version, 8.5.1. "Check for updates…" under the NetShade menu. New certificate chain in place.

[Rayner Software @RaynerSoftware]

Firespot was sending too many notifications over the past 24 hours or so. Had to do with the new Canada fires. It's been fixed now. https://t.co/GKSPjFndHY

[Rayner Software @RaynerSoftware]

A quick dive into the fundamentals of how encryption and VPNs work. ~4 min read: https://t.co/4qbYgKqaAS

[Rayner Software @RaynerSoftware]

A quick dive into the fundamentals of encryption and VPNs. ~4 min read: https://t.co/4qbYgKqaAS

[Rayner Software @RaynerSoftware]

@dannysbowers At the bottom of this page, you'll see the server status. This lists all our servers, and the countries in which they're located. https://t.co/emWnSyFpBv

[Rayner Software @RaynerSoftware]

The NetShade iOS issue is now fixed. Switched all our server certificates from LetsEncrypt to ZeroSSL. (It wasn't really LetsEncrypt's fault, but we had to change to get back up and running ASAP.)

[Rayner Software @RaynerSoftware]

NetShade VPN on iOS is not connecting, due to: https://t.co/NOfUaWikps
Looks like there's a bug in iOS. I've filed a bug report with Apple, but in the meantime I will work to switch all our server certs to something other than Let's Encrypt, to get it working again. Update soon.

[Rayner Software @RaynerSoftware]

Firespot has been crashing and/or not loading fires for the past hour or so. Server issue. Fixing ASAP- should be back online within 1-2 hours.

[Rayner Software @RaynerSoftware]

For those of you who (like me) live in fire country, here's a must-have app: https://t.co/43xlkqqlix

[Rayner Software @RaynerSoftware]

@snkhan You should be able to, though this isn’t something we’ve tested. Is your pihole on your regular NAT LAN? The NAT addresses should be routed normally when Hop is on.

[Rayner Software @RaynerSoftware]

@bedbug I will look at the free servers and see if something’s not right- they were working well for me before. The subscription will include Mac access when it becomes available.