@AvivaUK Tripled my premium on my renewal this year, took payment before I realised #Crafty I’ve cancelled my policy, a week ago today in fact. I still haven’t received my reimbursement. Do you usually leave people out of pocket this long? £245 I’m waiting on. Cold this winter.
@BarclaysUKHelp Hi Ramona I spoke to 2 separate departments and was on hold to speak to a third (complaints department) the call ended by the Barclays staff hanging up the phone I would love for this call to be reviewed as if she was my staff she’s be in for a disciplinary, pm me for my details
@Barclays call centre needs some staff training! Awful customer service been banking with you for 20 years but seriously considering changing to another high street bank at this point @LloydsBank are looking like a good choice from where I’m sat #40MinutesOnHold#NoneTheWiser