Rayyan

[Rayyan @Rayyan_Aldo]

@Chase @ChaseSupport @ABC7

[Rayyan @Rayyan_Aldo]

@FijiGovernment @FijiAirways @Chase @ChaseSupport @CNN @FoxNews @ABC @ABCWorldNews @ABC7

[Rayyan @Rayyan_Aldo]

@Chase @Fortunemagazine

[Rayyan @Rayyan_Aldo]

@Chase, why are you not fighting for your customers? Do not tell me to DM, just so you can look good in the public eye. Actually, take care of the issue.

[Rayyan @Rayyan_Aldo]

@Chase DO BETTER as a travel agent.

[Rayyan @Rayyan_Aldo]

@Chase Chase Travel sold the ticket; it is reasonable to view them as a travel agency, or intermediary in this. While the airline controls flight operations, Chase Travel is not merely a bystander. Unfortunately, that appears to be the position they have chosen to take.

[Rayyan @Rayyan_Aldo]

@Chase @Fortunemagazine Chase Travel sold the ticket; it is reasonable to view them as a travel agency, or intermediary in this. While the airline controls flight operations, Chase Travel is not merely a bystander. Unfortunately, that appears to be the position they have chosen to take.

[Rayyan @Rayyan_Aldo]

@ChaseSupport Chase Travel sold the ticket; it is reasonable to view them as a travel agency, or intermediary in this. While the airline controls flight operations, Chase Travel is not merely a bystander. Unfortunately, that appears to be the position they have chosen to take.

[Rayyan @Rayyan_Aldo]

@ChaseSupport Here is the official response. Chase Travel will NOT fight for you as a Travel agent.

[Rayyan @Rayyan_Aldo]

@Chase is this how you treat your customers after using your booking platform? Shame!

[Rayyan @Rayyan_Aldo]

@FijiAirways Fiji Airways has failed to honor the seat selections & baggage services that I paid extra for as part of my original reservation. I have been informed that because of the airline-initiated changes, I must now pay again for baggage and seat selections that I have already purchased

[Rayyan @Rayyan_Aldo]

@FijiAirways Fiji Airways has failed to honor the seat selections & baggage services that I paid extra for as part of my original reservation. I have been informed that because of the airline-initiated changes, I must now pay again for baggage and seat selections that I have already purchased

[Rayyan @Rayyan_Aldo]

@FijiGovernment

[Rayyan @Rayyan_Aldo]

@FijiGovernment Fiji Airways has failed to honor the seat selections & baggage services that I paid extra for as part of my original reservation. I have been informed that because of the airline-initiated changes, I must now pay again TWICE

[Rayyan @Rayyan_Aldo]

@FijiGovernment @FijiAirways has failed to honor the seat selections & baggage services that I paid extra for as part of my original reservation. I have been informed that because of the airline-initiated changes, I must now pay again for baggage and seat selections that I have already purchased

[Rayyan @Rayyan_Aldo]

@FijiAirways Fiji Airways has failed to honor the seat selections & baggage services that I paid extra for as part of my original reservation. I have been informed that because of the airline-initiated changes, I must now pay again for baggage and seat selections that I have already purchased

[Rayyan @Rayyan_Aldo]

@FijiAirways Fiji Airways has failed to honor the seat selections & baggage services that I paid extra for as part of my original reservation. I have been informed that because of the airline-initiated changes, I must now pay again for baggage and seat selections that I have already purchased

[Rayyan @Rayyan_Aldo]

@FijiAirways I purchased a specific itinerary and paid additional fees for seat selections and baggage services. However, Fiji Airways took my money and isn't honoring what I paid for. Asking for additional fees due to THEIR route change. Do better!

[Rayyan @Rayyan_Aldo]

@ChaseSupport I have already shared all those details and spoken with your executive office, and they advised that they cannot help. Here is their stand, which is not helping the customers. Chase customers are NOT Chase's priority.

[Rayyan @Rayyan_Aldo]

Check out this video of Chase bank executive office washing their hands from helping me with my booking!

They don’t have your back #TikTok https://t.co/4E6apxhVtq

@Chase #chasebank #chasetravel #executiveoffice