Robin Charney

Marketing transformation consultant. Podcast host. Ex @adobe. Now @aargroup. Host of The Next Round podcast.

[Robin Charney @Rcharney]

I got the chance to geek out with marketer extraordinaire Margaret Jobling on this week's episode of our AAR Fightback Podcast. Her insights on transforming heritage brands from oil tankers to a speed boats are super smart. https://t.co/sCW3Q3i0Dm
#podcast #marketingstrategy

[Robin Charney @Rcharney]

@BandQ ordered a bulky item. spoke to customer service team they said I would only get a call when the driver was en route but your website says I get- “a Text message with your 2 hour delivery window” When can I expect the text message with delivery window slot please? Thanks

[Robin Charney @Rcharney]

@herdmeister Miss Barley is 12.5 now and as stubborn as ever. 💕

[Robin Charney @Rcharney]

@LBRuT_Help these barriers are still blocking the corner of Chilton and dancer road tw9

[Robin Charney @Rcharney]

@LBRuT_Help @LBRUT Hi. The rubble has been removed but the barriers blocking the pavement remain

[Robin Charney @Rcharney]

@LBRUT this rubble has been sat at the corner of dancer road and Chilton road for weeks following road works. Can you remove please?

[Robin Charney @Rcharney]

Know your brand strategy onions! Some thoughts on how brands are approaching their brand thinking https://t.co/WQG7u6FymQ

[Robin Charney @Rcharney]

If anyone if my network is looking for great christmas hampers that do good as well as taste good. Look no further. https://t.co/rPmFbP5Mew

[Robin Charney @Rcharney]

@LBRUT why is the council still filling up the paddling pool at North Sheen Rec despite a hosepipe ban and it being autumn?

[Robin Charney @Rcharney]

Come work with us! https://t.co/8t2bnBPdEp

[AAR Group @AARGROUP]

If we know one thing about business and the markets, it’s that uncertainty is always problematic. @Rcharney's latest article explores the current climate within #marketing and the four steps you can take to be prepared.

https://t.co/xqYFw9z6gT

[AAR Group @AARGROUP]

With the marketing press full of stories of brands preparing for an uncertain economic climate, @Rcharney's latest article draws from her knowledge & experience to explain how marketers can navigate these choppy waters. A timely read - don't miss it!

https://t.co/uBFcL8wZor

[Robin Charney @Rcharney]

@tomlebree @BernardJansen @AARGROUP Thanks @tomlebree ! Happy to have a chat @BernardJansen

[Robin Charney @Rcharney]

@yulaeroport Please hurry. It’s crazy loud! Someone needs to turn it off

[Robin Charney @Rcharney]

@yulaeroport hey could you maybe deal with the ear shattering alarm going on in the international terminal for over 30mins making us all very stressed out? It’s deafening!!! Thanks

[Robin Charney @Rcharney]

Such clever and inspired minds around the table. What a great debate we had! https://t.co/KsrYJoLxdg

[Robin Charney @Rcharney]

Great new service to help businesses get the best from their in house agencies. I work with so many brands struggling to get the most out of the model and I think we can really help get things back on track. https://t.co/PcJx6w8qk0

[Robin Charney @Rcharney]

If you haven't done so already, check out our latest thoughts on building effective marketing ecosystems https://t.co/NInd51motY

[Robin Charney @Rcharney]

It was a pleasure sharing some of these insights with those who joined our launch webinar today. For the rest of you, have a peek at the report. It's got some great insights https://t.co/QKm7VCF3Jg

[Robin Charney @Rcharney]

They need to sort this is they are charing customers. ANd still expect people to pay a premium for BA @bbcnews @BBCWatchdog and @dailymail should look into this shocking service

[Robin Charney @Rcharney]

.@British_Airways I got my bag back by tracking it down personally at LHR. For the sake of others who may face similar issues here's my advice

[British Airways @British_Airways]

@Rcharney Hi Robin. We're very sorry for the late reply, we've been receiving an extremely high volume of messages recently. So we can help you with this, can you please DM us your delayed baggage details? We may need to ask you a few more questions to clear data protection. Jo

[Robin Charney @Rcharney]

And if you're wondering why this is happening all the time now with BA. I was informed they have massive staff shortages because the wages are so low. They simply do not have the staff to deal with the volume of luggage.