Royal Devon Patient Experience Team

Providing you with the latest updates from the Patient Experience team at the Royal Devon University Foundation NHS Trust.
Account monitored Monday-Friday 9-5

[Royal Devon Patient Experience Team @RduhPatientExp]

Have you visited our hospitals or used our services? Your feedback can make a difference. Share your experience with @careopinion https://t.co/NA53rndrxZ

[Royal Devon Patient Experience Team @RduhPatientExp]

We're thrilled to announce that RDUH has been shortlisted for the national #PENNAwards! 🌟 Our innovative work with @CareOpinion feedback is transforming patient voices into real change - and it's been recognised at the highest level! 🙌#RDUH #PEN25 #PatientExperience #NHS

[Royal Devon Patient Experience Team @RduhPatientExp]

Healthwatch are visiting NDDH on the first Tuesday of the month and RD&E on the first Thursday. Pop along to make your voice matter. #patientfeedback

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Some lovely feedback for @RoyalDevonNHS to start the week! #maternity #midwifery 💕

https://t.co/YXl3FmukAs

[Royal Devon NHS @RoyalDevonNHS]

Inclusion is one of our core Trust values and our diverse workforce is one of our greatest strengths. We believe very strongly there is no place for hate or abuse of any kind in our NHS.

[Royal Devon Patient Experience Team @RduhPatientExp]

Well done April and all of the sexual health service @careopinion responders. We agree, you are stars! 🌟

[Care Opinion @careopinion]

This year, we have asked our subscribing organisations to nominate people who they think deserve a Star Responder Award from @careopinion.
The winners are:
🌟Sandy Carney at @BelfastTrust
🌟Karen Wilson at @NHSaaa
🌟April Brooks at @RoyalDevonNHS
Congratulations!🎉👏 #COconf24

[Royal Devon Patient Experience Team @RduhPatientExp]

The Patient Experience team are in RD&E canteen today. Come and talk to us about feedback.

[Royal Devon Patient Experience Team @RduhPatientExp]

Congratulations to Mark, our wonderful volunteer who has recently completed the National Volunteer Certificate. The volunteer learning programme works in partnership with NHS England. #volunteering #rduh

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Real time feedback, real time improvement, every day on @careopinion.

https://t.co/rFE3Ppt3g0

[Royal Devon Patient Experience Team @RduhPatientExp]

Some lovely comments on our wonderwall at NDDH today. #NHSfeedback

[Royal Devon NHS @RoyalDevonNHS]

Have you got a few hours spare in November to help us? Take part in a PLACE assessment and help us improve our hospitals.

If you could help and would like to find out more about PLACE assessments, click here 👉 https://t.co/Hm3YH6b5ig

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Impressed to see Karen at @RoyalDevonNHS "closing the loop" with @careopinion feedback. Imagine if we saw this right across the NHS! 👏👏👏

https://t.co/2mMitMKWpZ

[lucy bates @LucyBates_1]

Congratulations to Capener ward @RoyalDevonNHS #NDDH for being awarded 1st prize in the quality improvement awards for their #pressureulcer project that has seen some truly awesome results #teamwork #stopthepressure 🙌🤗great to celebrate with you today 🥳 CONGRATULATIONS 🎉

[Royal Devon Patient Experience Team @RduhPatientExp]

Delighted that @rduh are the first Trust to complete the @PHSOmbudsman 'A closer look' training on the new complaints standards. Great sessions on managing and learning from complaints #learningfromcomplaints #improvement #patientexperience @teresa_sturm @LisatPatexp

[Naomi Clatworthy @NaiClatsNurse]

Lovely to see our senior nurses ⁦@RoyalDevonNHS⁩ visiting our Cancer CNS stand, admiring our lovely balloons 🥳🎈#NationalCancerCNSDay ⁦@UKONSmember⁩ ⁦@PippaKassam⁩ ⁦@VickchickC⁩ #CNSValue

[Royal Devon Patient Experience Team @RduhPatientExp]

Its Experience of Care week. We've created a leaflet to guide people on how to complain using the PHSO Complaint Standards #ExpOfCare #MakeComplaintsCount

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

Great to see @NdhtPatientExp using our #NHSComplaintStandards guidance to create their own leaflet telling people how to complain.

If you need guidance on this visit: https://t.co/jmMogWDXOe

#MakeComplaintsCount

[Royal Devon NHS @RoyalDevonNHS]

Our admin colleagues make a big difference each and every day here at Royal Devon. Show your appreciation today by tagging #ThankYouRoyalDevonAdmin

[Royal Devon Patient Experience Team @RduhPatientExp]

Great work taking place on our paediatric ward with their QR code knowledge tree 🌳 #ExpOfCare week @royaldevonNHS

[Royal Devon Patient Experience Team @RduhPatientExp]

It's Experience of Care week and the Acute Oncology Service are sharing all things about their service #ExpOfCare #WeNurses #AOS @RoyalDevonNHS

[Royal Devon Patient Experience Team @RduhPatientExp]

@TheFernCentre Fabulous. Keep us updated on the results. 🌿

[Royal Devon NHS @RoyalDevonNHS]

This week we are celebrating Experience of Care Week. We welcome feedback in all forms to help us improve our services, and we are proud to be an early adopter of the new NHS Complaint Standards. Our new, improved leaflet explains how you can raise a concern or make a complaint.