Hey @airtelindia. No Wifi since Tuesday. Today is Sunday. Called customer support, they said everyone is busy to attend to my calls. Wow.. kudos on your great customer service, even the cancellations team was busy. Wow..
@Airtel_Presence Service Update- We're still working to resolve the technical issues. You can expect your Airtel Wi-Fi services to resume by 10/11/24 04:26 PM. We thank you for your patience.
@Airtel_Presence Service Update- We're still working to resolve the technical issues. You can expect your Airtel Wi-Fi services to resume by 10/11/24 01:26 PM. We thank you for your patience.
@Airtel_Presence Service Update- We're still working to resolve the technical issues. You can expect your Airtel Wi-Fi services to resume by 10/11/24 10:26 AM. We thank you for your patience.
Hey @AJIOLife how long before you can resolve my issue. It's been only 10 days since I escalated the issue and your brilliant customer service (supposed Customer Care' keep saying to wait and politely don't give a crap.
@AJIOLife You have asked me to wait yet the ticket is marked as resolved on my account without any action taken. I want to cancel my order but you guys are not looking into the issue. How much am I supposed to wait.
@ReaganLemos Hey there! We know we might sound repetitive, and a simple apology can't compensate for the situation you are in. Please be assured that we've already highlighted this issue on priority and are actively working on it. Your patience and understanding is truly appreciated.
@AJIOLife So @AJIOLife customer care has this efficient process of speaking with the customer to understand the issue, then placing the call on hold to transfer to a supervisor (who is always busy) and then miraculously the call drops. Quite amazing. Same issue, same response.