@miketurtlexxx Please send us an email to [email protected]. When sending your email, please provide the email address associated with your account. We will look into your account and let you know which product you purchased/subscribed.
@adambein Thank you for your feedback. I have forwarded your feedback to the appropriate team. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.
@adambein Thank you for sending the screenshot. This is a requirement offered when signing up with Google. You don't have to use Google to sign in. You can create an account with an email address and password. You can click this link to create an account https://t.co/QB0cUGNKwn
@adambein Can you please where you are seeing this? Please note: We have options for users to sign up using Google, Facebook or directly using an email address and password.
@DolshtaWaleed The site opens the images correctly. It might be a cookies issue on your computer. Please follow the steps from the below link.
https://t.co/GJO8XeJbkY
@sleepy007 However, since you purchased RealPlayer before, I would like to offer you a discount to purchase the latest version. And to benefit from this special offer, please, click on the link below: https://t.co/8p4IFUxlV5
@sleepy007 As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products. We are now offering RealPlayer 18/RealTimes. This is the latest version of RealPlayer with many additional features.
@sleepy007 I can change your account to [email protected]. Our system shows that your last purchase was RealPlayer 16 under the email [email protected]. Older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.
@AdamDGray52 Please follow the instructions from the below link to resolve your issue.
https://t.co/7myDrMjSml
Please note: If you have any playlists created, you will have to recreate them.
@AdamDGray52 Your issue seems to be more about Firefox opening up 6 tabs. This is a setting within Firefox and doesn't have anything to do with RealPlayer. Please contact Firefox support to resolve your Firefox issue. https://t.co/t15xKUYtjz
@HikazePrincess You could reinstall RealPlayer to make sure nothing is wrong with the installation. Please follow the instructions from the below link to resolve your issue. https://t.co/7myDrMjSml
Please note: If you have any playlists created, you will have to recreate them.