@wireless_nat@adammarshdevon Hi Bam, we're sorry to hear about that. We understand how frustrating it must be to be charged without receiving your top-up.
We’d like to look into this for you. Please contact our support team at [email protected] so we can review your case and assist you.
-Mark Lowell
@Codeyet_@jude24love@netblocks Hi Akash, we're sorry to hear about your experience. Please try restarting the app and checking your internet connection first. If the issue continues, our team may need to take a closer look to investigate it further. Since you’re unable to reach support in the app, please co...
@sbukar310 Hi Sadiq, we’re sorry to hear about your experience and the frustration caused by our support. To help us follow up on your concern, please share your ticket number so we can check your case and assist you as quickly as possible.
-Mark Lowell
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@sbukar310@sbukar310 We’re sorry to hear about the trouble with your debit card transaction and understand your concern. Rebtel supports most major debit and credit cards. If you’ve already contacted support, please DM us or share here your ticket number so we can check your case and as...
@sbukar310 Hello Sadiq,
We’re sorry to hear about your experience with payment. This isn’t the service we aim to provide, and we’d like to make it right. Please reach out to us at [[email protected] (mailto:[email protected])] or via the app so we can assist you directly.
Thank you f...
@jaykayhk@Viber Hi there, you can use our service to call any country worldwide. To ensure safe calling and proper use of the service, you will need a valid phone number to get started. If you have further questions, please reach out to our support team directly at [email protected] so they ...
@jaykayhk@Viber@jaykayhk Hi John, thanks for confirming and for sending the email. If possible, could you also share the ticket number related to your query so we can quickly locate it and confirm your message on our end. - Roldan
@jaykayhk@Viber Hi John, we saw your message and want to resolve this quickly. For your number verification and refund request, please email us at [email protected] so we can securely check your account and get things back on track. -Jeric
@mamborollan Hola Mamborollán,
Lamentamos mucho lo ocurrido con tus recargas. Este no es el servicio que queremos ofrecer, y nos gustaría solucionarlo.
Por favor, contáctanos en [email protected] o a través de la app para que podamos ayudarte directamente.
Gracias por tu comentario; no...
@yoejo Hello Yo(r),
We’re sorry to hear about your experience with the payment of your recharge. This isn’t the service we aim to provide, and we’d like to make it right. Please reach out to us at [email protected] or via the app so we can assist you directly.
Thank you for your fe...
@Sattu_416 Hi Satyam. We’re sorry you can’t call UK clients from India and understand your concern with the “busy” signal. If you’re calling business numbers, these are not always fully supported. Please DM us or email [email protected] so we can help clarify and assist you. -Trixie
@RishiGupta6698 Hello Rishi.
I have sent you a follow-up email with the ticket number 3571601. Kindly check your email as I have attached the refund letter with your refund.
@RishiGupta6698@RishiGupta6698.
Hi Rishi. Your refund was already processed. Please allow 3–5 business days for the amount to appear, depending on your bank or payment provider.
Have a great day!
@es_imani Hi Justice. We’re sorry to hear about your experience and understand your concern with the charges and account access. Please DM us or email [email protected], and we’ll assist you in reviewing your account and resolving this as quickly as possible. -Trixie
@RishiGupta6698 Hi Rishi,
We’ve responded to your email under ticket #3568659. Kindly reply to that email so we can continue assisting you with your refund.
We’ll be waiting for your response. Have a great day!
@CliveSherer Hi Clive, we’re sorry to hear about your experience and the support you received. To help us follow up on your concern and escalate it to our support team, could you please share more details about the issue? Are you having trouble with your calls, and what error message did y...
@CliveSherer Hi Clive, we’re sorry you feel this way and for the experience you had with our support. Could you please provide your support ticket number so we can follow up on your concern, stop any unauthorized payments, and help resolve this issue?
-Mark Lowell