RedGear

Here to unravel a new gaming experience for you⚡

[RedGear @RedGearGaming]

@mohit_gaming1 Hi Mohit, as per the service ticket 60800948 we can offer a refund of 30%(Rs. 382.5/-) as per the refund slab as you have not agreed for an alternate product. Kindly confirm on the same so that we can assist you further. -Adi

[RedGear @RedGearGaming]

@anirudhbb Please share your contact number and feel free to reach out to us for any further assistance.

[RedGear @RedGearGaming]

@ag18army Hi, please allow us the requested timeline for an update. -Adi

[RedGear @RedGearGaming]

@saikatjotdar Hi Saikat, we are sorry to hear about that. We have further escalated your concern to our dedicated team to look into the matter. Please expect an update within the next 48 hours. -Adi

[RedGear @RedGearGaming]

@atharvagosavi07 Hi Atharva, we have further notified the team to look into the matter. Please expect an update in the next 48 hours. -Adi

[RedGear @RedGearGaming]

@AdityaJ24302855 Hi Aditya, we have dispatched a replacement(RG Grim v2 Wired Gaming Keyboard) of your product via AWB No: 76530555102 against service ticket 58706493. It will be delivered to you soon in the next 5-7 days. Meanwhile, we appreciate your patience regarding further updates. (1/2)

[RedGear @RedGearGaming]

@Navjot_2k Hi Navjot, we are extremely sorry for the delay. We have further escalated your concern to the team to look into the matter. Please expect an update in the next 48 hours. -Adi

[RedGear @RedGearGaming]

@crackthelimits Hi! We regret for any inconvenience caused to you. Kindly help us with the exact issue you are facing with the product, purchase date and the platform from where you so that we can look into this for you. -Adi

[RedGear @RedGearGaming]

@raizrazer Hi Raiz! We regret for any inconvenience caused to you. Kindly help us with the ticket ID so that we can assist you in a better way. -Adi https://t.co/YOHWhISa9G

[RedGear @RedGearGaming]

@Amazing10648060 Here's a video guide on How to claim Warranty-

(English Video) -https://t.co/lDfiMmlH7G
Please feel free to contact us for any further assistance.-Sid

[RedGear @RedGearGaming]

@Amazing10648060 1. Visit the website - https://t.co/cpOI9o4pwR
2. Click on "Complaint Registration" button
3. Enter “Full Name”, “Email ID”, “Phone Number”.
4. Enter the required details - "Product Group", "Product" and "Pincode" and fill in the required details.

[RedGear @RedGearGaming]

@Amazing10648060 Hi! Sorry for the inconvenience caused. Please raise a warranty ticket using the below warranty steps

Warranty Steps –

[RedGear @RedGearGaming]

@Amazing10648060 Hi! We regret for the inconvenience caused. You can call on our helpline number [phone] from 9 AM to 7 PM (Monday to Saturday). Moreover, we kindly ask you to raise a complaint using the link mentioned - https://t.co/62bkSuBLBw. (1/2) https://t.co/YOHWhISa9G

[RedGear @RedGearGaming]

@Prince_sb_ Hi Sushant! Our team is making every effort to make the product available online. However, you can stay tuned at Amazon on its availability. Moreover, please help us with the exact issue you are facing with the product and the invoice so that we can look into this for you. -Adi https://t.co/YOHWhISa9G

[RedGear @RedGearGaming]

@praknew03 As requested, please help us with the ticket ID with us so that we can look into this for you. -Adi https://t.co/YOHWhISa9G

[RedGear @RedGearGaming]

@bhavikp19 Hi Bhavik! We are sorry to hear about that. Kindly help us with the ticket ID so that we can look into this for you. -Adi https://t.co/YOHWhISa9G

[RedGear @RedGearGaming]

@keyur_ravat Hi Keyur! We regret for the inconvenience caused. Kindly help us with the ticket ID so that we can look into this for you. -Adi https://t.co/YOHWhISa9G

[RedGear @RedGearGaming]

@JhadeswarBadha1 Hi, Jhadeswar! We're glad to note your interest in our product. Unfortunately we would not be able to confirm a fixed date. However, you may select the option "Notify me" on the product page on boat website so that we can let you know as soon as the product restocks.

[RedGear @RedGearGaming]

@SHUBHAM48340646 Hi SHUBHAM, we are sorry to hear about this, it is not the kind of experience we want you have with us. Please share your ticket id over the dm, if you have raised any complain, so that we can look into this for you and assist you further.

[RedGear @RedGearGaming]

@Karan_Taffairs Hi Karan, we regret the inconvenience caused to you, please help us to understand the exact issue you are facing with the upgraded product, we are here to assist you further.