Red Rocks Nursing Home

Family run care home since 1948. The only Gold Standards (GSF) care home on Wirral to hold Beacon status. Once voted the Best Care Home in the North of England

[Red Rocks Nursing Home @RedRocksNH]

@Morrisons I'm trying to call your New Brighton (Marine) store but nobody is answering. The 03456116111 is not relevant to my enquiry. When trying to find an alternative method of contacting you, I was sent round and round in circles and no meaningful way of registering a complaint regarding this. Simply frustrating!

[Red Rocks Nursing Home @RedRocksNH]

@DHLManUtd @DHLGlobal

Extensive CCTV in operation.

Two consecutive shipments failed to be delivered with DHL citing the nursing home premises was closed🫣🙄🐂💩

We are open 247/365.

You didn't even attempt delivery.

Please explain your lies!

[Red Rocks Nursing Home @RedRocksNH]

@RoyalMail Not for the first time, I booked and paid for a collection and delivery for an Ebay item I had sold.

You failed to collect on the given day and your website, frustratingly, has nowhere to report this or re-request a collection.

Shall use another collection/delivery service in future.

[Red Rocks Nursing Home @RedRocksNH]

@facebook I have tried to raise a Page Admin dispute 3 times now. Each time I have submitted my attestation letter, Photo ID, and business ID, I have yet to receive any response, reply, acknowledgement or query to each submission.

A Facebook Support team member sanctioned the content of my attestation letter.

This has now been ongoing for 2-3 weeks and your systems do not enable anyone to escalate the matter.
Can I please ask for some meaningful assistance? Thank you.

[Red Rocks Nursing Home @RedRocksNH]

@edfenergy Emma, you asked me to DM you and nobody has replied to me since me messaging a few hours ago.

Incompetence at its best it seems!

[Red Rocks Nursing Home @RedRocksNH]

@edfenergy I'm very hear this????????

Oh dear. Not having a good day are we?

[Red Rocks Nursing Home @RedRocksNH]

@edfenergy I have not received a response to the letter before action sent yesterday which was issued 2 weeks prior to the end of the 8 week complaint handling procedural period. I hope this doesn't end up going to court!

[Red Rocks Nursing Home @RedRocksNH]

@edfenergy just replied to an email address for small business and it's been bounced back. How are customers supposed to contact you if you quote the incorrect email address in your own communications?

Come to expect nothing else from EDF🙄😮

[Red Rocks Nursing Home @RedRocksNH]

@UKVolkswagen Thank you for your reply. Regrettably a technician in your Liverpool branch has said "it's not possible to remove an interface and replace it with IS2", which seems an odd explanation and not one I'm completely convinced by.

[Red Rocks Nursing Home @RedRocksNH]

@AmazonUK Control gone mad. Just let the sellers decide what limits they may want to set or not. It isn’t for you to do this on their behalf @SnopakeBrands

[Red Rocks Nursing Home @RedRocksNH]

@AmazonUK @amazon @amazon Why on earth have you arbitrarily set qty limits on how many of a particular item I can buy?

People like teachers or small craft or home businesses or indeed charity workers that don't want or need to open a business account are hugely inconvenienced by your policy. @SnopakeBrands

[Red Rocks Nursing Home @RedRocksNH]

@Specsavers I've just received 2 parcels from Mauveworx (on your behalf), addressed to 2 deceased residents (as far back as 2022). This is a huge waste of money, time and resources, Can you please contact me to discuss ways to avoid such waste in future? Thank you.

[Red Rocks Nursing Home @RedRocksNH]

@johnlewishelp @JohnLewisRetail Many, many thanks to the member of staff on the 2nd floor of Liverpool John Lewis store for handing in my daughters purse this afternoon.

Thanks also to Nathan for following this up.

Honesty and integrity. Brilliant! 🙏

[Red Rocks Nursing Home @RedRocksNH]

@AegonUK COMPLAINT

Yet again your online portal does not allow us to "leave" people from our GPP scheme when they leave our employ.

When will you start listening?

It's about time you got your act together and started providing the service levels customers can expect.

[Red Rocks Nursing Home @RedRocksNH]

@Veolia @VeoliaUK Any chance of a response to my post earlier?

[Red Rocks Nursing Home @RedRocksNH]

@Veolia @VeoliaUK I am a Veolia Waste customer who has set their communication preferences. have just received an unsolicited email from you concerning energy saving tips, and cannot find a single contact telephone number or email address anywhere on your website for me to contact you.

I DO NOT WISH TO USE YOUR CUSTOMER HUB / PORTAL

[Red Rocks Nursing Home @RedRocksNH]

Just enjoyed a taster of home-made Yellow Split Pea Dhal topped with a Curry Leaf Tarka and Coconut yoghurt dressing.
Fantastically aromatic and really tasty!
https://t.co/QWJT0Ar2zl
So popular was it, that we'll be adding a lentil version to our menu served on top of crushed and roasted new potatoes📷

[Red Rocks Nursing Home @RedRocksNH]

On Friday we're trying - Spiced orzo & @CrasterKippers with poached egg. We substituted orzo pasta instead of rice for a smoother texture.
Here's the recipe: https://t.co/on74s7M4lu

[Red Rocks Nursing Home @RedRocksNH]

@karmamobility
I am trying to specify approx 10 different wheelchairs from your ranges. I am using your website and cannot tell you how confusing and unhelpful this is. Incorrect images shown on various pages etc.

We ended up having to call your office 01527 520 468 today and yesterday and spoke with Yasuca and Maki respectively. Whilst lovely people, it was hugely difficult to understand their accents and for them to grasp our issues.

[Red Rocks Nursing Home @RedRocksNH]

@NFUtweets A big THANK YOU to all our farmers for their patience and tenacity in pushing the government to U-turn on business IHT.

We met some of you in London back in February while supporting @Providers_Unite on their protest march against the catastrophic rise in ErNICs. @FCNcharity @RABIcharity @NFYFC