@RakeemAlarzawan Hello, thank you for your feedback. We are disappointed to hear that you had an unsatisfactory experience. In an effort to gain more clarity, please reach out to our Customer Care team at [email protected] with additional details and we will assist with your situation. 1/2
@123bigjoe Thank you for bringing this to our attention. Could you please provide the purchase location and date, along with the production code near the top of the bag? This information will help us investigate further.
@GayRetardBoner Hello โ our ice may look different depending on the machine used at each facility. We know consistency matters and appreciate the feedback!
@BAlanBourgeois Hello, thank you for bringing this to our attention. Would you mind providing the address for the location that was out of ice? Feel free to respond to this post or call our Customer Care Team at 866.821.2548 so our team can assist.
@1StickBogart Hello, we completely understand. After we made the initial repair, we asked the location to monitor the merchandiser. The tech came back out today and the merchandiser should be up and running now!
@1StickBogart Hello, we are sorry to hear you are experiencing issues. Please feel free to DM us or call in to our Customer Care Team at 866.821.2548 so we can help get this resolved.
@1StickBogart Hello, thank you for bringing this to our attention. Would you mind sending us a direct message so we can gather more details and see how we can help?
@BAlanBourgeois Hello, thank you for bringing this to our attention. Would you mind providing the addresses for the locations that are out of ice? Feel free to respond to this post or call our Customer Care team at 866.821.2548 so we can assist.
@musicjnkie Hello, would you please send us a DM and let us know when and where this was? Please also feel free to call at 866.821.2148 to speak with a Customer Care agent about the situation.
@BAlanBourgeois Hello, thank you for bringing this to our attention. Would you mind providing the address for the location that was out of ice? Feel free to respond to this post or call our Customer Care Team at 866.821.2548 so our team can assist.
@ComeOnManKag Hello, while we can't say for certain as we know updates have been made over the years, that is super interesting to hear! Building that plant back in the '80s must have been an incredible project. Hope you have a nice day!
@GodKingAlmighty Hello, thank you for bringing this to our attention and we apologize for any inconvenience. We will be working with our teams to understand why this occurred.
@BAlanBourgeois Hello, if you could please share the locations in your area that are frequently out of ice, we would like to address this ongoing frustration.
@yooomvp We value all feedback, whether it's about concerns or positive experiences. Our product offerings have evolved in response to inflationary pressures. We're committed to providing value and quality product to our customers, and these changes enable us to continue to do so.