@British_Airways Don’t say sorry. Learn from your mistakes. One IT disaster after another. Fire your Head of IT and employ someone who understands that complex systems needs a large technically competent group of professionals rather than farming out to the lowest bidder
@british_airways BA0115 - that’s our 3 hour breach. Captain says our tug crew has had to be stood down - waiting too long - what a shambles from a once great airline. Feel sorry for the crew - don’t deserve this quality of management.