@HDFCERGOGIC@HDFCERGOGIC there is no response received for the claim # RR-HS26-15678777-3. It is still showing under process in the app. My policy is ending on July 21 and I need to follow up for each and every claim.
@HDFCERGOGIC can you pls update on the claim number RR-HS26-15678777-1. It is pre and post hospitalisation claim and shouldn’t be taking so long. #HealthDepartment
@HDFCERGOGIC Can you please update on claim RR-HS26-15678777-1. My policy will be expired in July and as per terms everything must be settled in June itself. #hdfc
@HDFCERGOGIC can you pls update me on claim number RR-HS26-15678777. It’s been more than 20 days but it is still under process ? How long is this going to take ?
@SamsungIndia Poor service from Reliable Enterprise - Bandra east, Mumbai service provider. They replaced fridge compressor with a faulty product and not cooperating. It’s been 2-3 weeks the fridge is not cooling. Complaint number 4432SS1893 #samsung
@HDFCERGOGIC@HDFCERGOGIC I haven’t heard anything yet. I cannot discharge my mom because of the delay here. My renewal is due in July and I think I better go with other companies. I will share this feedback with my other extended family members as well who have HDFC ergo insurance
@HDFCERGOGIC I have submitted cashless claim for my mom’s treatment but I am being asked additional documents again and again from the insurance company even when the personal inspection was done. This is disappointing as its been more than 24 hours.
@HDFCERGOGIC@HDFCERGOGIC I have had better and faster turnaround time experience with least documentation from other insurance service providers so I would rather prefer them for upcoming renewals instead of paying higher premium here. I am very disappointed with your team.
@HDFCERGOGIC@HDFCERGOGIC
The patient can’t keep staying in the hospital until you guys play documents documents. The physical verification was also done so I see no point.
@HDFCERGOGIC I sent it. If it takes so much time and documentations even after physical verification, then I should consider better options available for renewal. I continued Ergo with higher premium for better process but I am sure other companies are providing faster turnaround
@HDFCERGOGIC I have had better experience with other insurance companies with regards to timely approval and least documentations. This gave me a doubt if i should continue with HDFC Ergo renewal or move to better options for my mom and dad.