@EurekaforbesIN Please help. Your app does not provide any option to raise a complaint. The technician visited for servicing and said the filter needs replacement. Since the product is under warranty, why am I being asked to pay for the replacement?
Bought @EurekaForbes RO just 5 months ago and facing continuous issues since then. Raised complaint for bad water taste at 172 TDS. Technician came, TDS was 195, asked to reschedule. Did that. No one came today. Now TDS is 212. SR No: CM-130226-66694678. Please resolve urgently.
@GodrejAppliance Escalating complaint #78788355. AC cooling issue reported, technician visited on 14th April and confirmed gas refill, said report shared and work would be done by 15th. It’s been 2 days of follow-ups with customer service but no resolution. SC no. Is also off.
@GodrejAppliance It was fixed but it is still unresolved. Your support channels are ineffective. Why is it mandatory to call only from the registered number when I’m already sharing all details from an alternate one? Also, WhatsApp says my account isn’t registered. How do I raise the complaint?
@BPCLLPG@BPCLimited
You toll free number is not working and agencies are not answering the calls. My Prepaid LPG cylinder with booking id 366502 is showing delivered on 28th march but we haven’t received it yet.
@PetroleumMin At least ensure that they respond to customers.
Handling fee on @Swiggy is almost double on iOS compared to Android for the exact same order. Same product, same location, different device… different charges? 🤔
Feels unfair. @SwiggyCares Can you clarify what’s driving this difference?
Even as Indigo operations across the country have stabilised, we continue to closely oversee the operations through the Ministry’s Control Room.
A regular vigil is being maintained for real-time resolution of passenger grievances and the Control Room team is making all efforts to further enhance response time for prompt and effective redressal of passenger concerns.
Passengers facing any issue may seek assistance by tagging @MoCA_GoI on X, contacting the Ministry’s Control Room at 011-24604283 / 011-24632987 or by registering their grievance on the AirSewa App/Web Portal.
Ministry of Civil Aviation establishes Passenger Assistance Control Room (PACR) to accelerate passenger grievance redressal
🔹PACR is fully integrated with AirSewa and supported by an omni-channel, data-driven technology backbone for seamless grievance handling
🔹 Live dashboards provide real-time visibility on grievance types, timelines and stakeholder actions, enabling focused monitoring and expedited interventions
🔹 Since December 03, 2025, over 13,000 passenger grievances have been resolved, placing passengers at the centre of India’s civil aviation ecosystem
Read here: https://t.co/bkUTKkHMZ6
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@MoCA_GoI
The Ministry of Civil Aviation (@MoCA_GoI) operationalises the Passenger Assistance Control Room (PACR) in New Delhi to address the grievances of passengers
With AirSewa integrated into a new 24×7 Passenger Assistance Control Room at Udaan Bhawan, #MoCA has resolved 13,000+ grievances so far—ensuring faster redressal, real-time coordination & better passenger experience.
The Aviation Ministry informed that the control room was set up in response to the operational flight disruptions in the first week of this month.
@snitchindia Tried placing an exchange for order id 6230652 via the app but the bot didn’t allow it since sizes aren’t available. Sent an email too, but it keeps routing me to the Contact Us page with no assistance. Need help urgently as the exchange window is only 7 days.