Catherine Reeves

Wife, mother, friend, worker, shopper, eater, drinker, sleeper.

[Catherine Reeves @ReevesC77]

@hmunitedkingdom I have been given 2 different numbers for customer complaints and both are wrong - what’s the right number please? Issue is faulty item and I have been told I can only get a refund in store but the store is 2 hours from me that can’t be right! Tks for your help

[Catherine Reeves @ReevesC77]

@DunelmUK do you have a customer service phone number? I am losing the will to live trying to contact you though email, chat and forms! Please help!

[South Craven School @SouthCravenSch]

Well done to our student Rebecca who has written this poem 'Someday,' inspired by @ZanaFraillon's novel 'The Bone Sparrow' and @brian_bilston's poem 'Refugees.' #speakersreaderswriters

[Catherine Reeves @ReevesC77]

@Hermesparcels your customer care phone line cuts me off, your Holly ‘bot’ is useless and there is no other way of speaking to a human- oh and you’re costing my money while you hold my parcel somewhere for the last 3 weeks. Please provide an effective means of communication ASAP.

[Catherine Reeves @ReevesC77]

@SW_Help I appreciate the scale of the problem but im owed over 2000, understood gold cards were a priority and cannot contact a human to see what the delay is.

[Catherine Reeves @ReevesC77]

@SW_Help how do I get help with my refund on my gold card ? It’s been 2 months and I am unable to get any response from SW by phone or email!

[Catherine Reeves @ReevesC77]

@SW_Help hi how long should expect to wait for my annual ticket refund? Currently at 5 weeks is that normal at the moment? Thank you

[Catherine Reeves @ReevesC77]

@SW_Help Is the ambulance here yet? It’s been an hour.

[Catherine Reeves @ReevesC77]

@SW_Help please can you tell the guard on the train stopped at farmcombe that we cannot hear her announcements in coach 7 so don’t know what’s going on! Thank you

[Catherine Reeves @ReevesC77]

@SW_Railway on 19.45 from Waterloo- still on platform any idea if/when we are leaving??

[Catherine Reeves @ReevesC77]

@ShottermillJrs

[Catherine Reeves @ReevesC77]

@ShottermillJrs

[Catherine Reeves @ReevesC77]

Just waiting for our @British_Airways flight. Driving home for Christmas? we're looking out for Santa at 18,000 feet!

[Catherine Reeves @ReevesC77]

@TheLastLeg upper Christ? What about Pret A Manger?

[Catherine Reeves @ReevesC77]

@TheLastLeg #hohoho

[Catherine Reeves @ReevesC77]

Well done @gravityforceUK great customer service today

[Catherine Reeves @ReevesC77]

This is the life in Val d'Isere Hokkaido @powderwhite with family Reeves

[Catherine Reeves @ReevesC77]

@AtticusFinchQC it won't be the jacket alone that leads to that

[Catherine Reeves @ReevesC77]

Less time to travel Seville to London than from Gatwick to St. Albans @TLRailUK when will I learn not to rely on you? #nothomeyet

[Catherine Reeves @ReevesC77]

@TLRailUK waiting at Farringdon what's happening @TLRailUK