@hmunitedkingdom I have been given 2 different numbers for customer complaints and both are wrong - what’s the right number please? Issue is faulty item and I have been told I can only get a refund in store but the store is 2 hours from me that can’t be right! Tks for your help
Well done to our student Rebecca who has written this poem 'Someday,' inspired by @ZanaFraillon's novel 'The Bone Sparrow' and @brian_bilston's poem 'Refugees.' #speakersreaderswriters
@Hermesparcels your customer care phone line cuts me off, your Holly ‘bot’ is useless and there is no other way of speaking to a human- oh and you’re costing my money while you hold my parcel somewhere for the last 3 weeks. Please provide an effective means of communication ASAP.
@SW_Help I appreciate the scale of the problem but im owed over 2000, understood gold cards were a priority and cannot contact a human to see what the delay is.
@SW_Help please can you tell the guard on the train stopped at farmcombe that we cannot hear her announcements in coach 7 so don’t know what’s going on! Thank you