@ReevesMelody Hi Melody, apologies for the delayed response. If your details were taken, this would have been submitted to Customer Relations, and they'd be in touch. You should hear from them any day now, as they usually respond within 14 days; which you're at now ^B
@VirginAtlantic On our way home to LGW from Florida 14th October (premium seat 20H-k) the toilet flooded in front of us!!! Our names were given to the crew and was promised air miles?? We were told we would hear from you about this inconvenience?
@VirginAtlantic On our way home to LGW from Florida 14th October (premium seat 20H-k) the toilet flooded in front of us!!! Our names were given to the crew and was promised air miles?? We were told we would hear from you about this inconvenience?